Director, Access to Information & Privacy

Director, Access to Information & Privacy

Requisition : 45638

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

The Director, Access to Information & Privacy (ATIP) is responsible for directing key activities enabling the fulfillment of the City Manager, the General Manager of the Vancouver Board of Parks and Recreation, and the City Clerk’s statutory responsibilities under the Vancouver Charter and the Freedom of Information and Protection of Privacy Act of British Columbia (the Act or FIPPA). The Director oversees a team of 10 to 12 Access, Privacy, and Corporate Records Management professionals in the development and implementation of corporate-wide policies, programs and practices to support regulatory compliance.

The Director provides strategic expertise related to the delivery of services under FIPPA and is responsible for leading the City and Park Board’s privacy, freedom of information and records management programs. The Director also serves as the City liaison with the Office of the Ombudsperson.

• Leads the development and implementation of privacy, freedom of information (FOI), and records management strategies, policies, standards, systems, and procedures to meet organizational and legislative requirements while ensuring compliance.
• Provides direction on FOI requests of strategic or confidential importance and advises FOI Head(s) on sensitive matters.
• Assists senior leaders, staff, contractors, and volunteers in understanding provincial privacy legislation and ensures responsible handling of personal information in compliance with policy and law.
• Oversees access to information, privacy and information management programs, resolving complex issues and recommending new approaches for streamlining and contingency planning.
• Serves as the business owner and administrator of the FIPPA By-law and Corporate Records Management By-law, including associated policies and procedures.
• Builds and maintains relationships with the Office of the Information & Privacy Commissioner (OIPC), regarding new data-sharing initiatives, high-profile Privacy Impact Assessments (PIAs), and complaint mediation and inquiries.
• Manages the personal information lifecycle, including advising on privacy design requirements, vendor compliance, conducting PIAs for new programs/projects, monitoring operational compliance, and ensuring timely submission of high profile PIAs to the OIPC.
• Investigates privacy incidents and breaches in collaboration with Technology Services, Risk Management, Human Resources, and Legal Services and refers to the privacy breach protocol.
• Develops and delivers organization-wide access to information, privacy and records management training, including onboarding and refresher programs.
• Provides senior-level advice and consultative support to all business units as the City and Park Board’s Access and Privacy expert.
• Collaborates with team leads on privacy and security-related projects and initiatives.
• Works with Legal Services to review and assess information-sharing agreements and MOUs involving personal or confidential information.
• Acts as liaison with the Office of the Ombudsperson; advises…