Director of Culinary Operations - Casual Dining

Develop and implement operational tools, frameworks, and strategies aligned with annual goals

Provide ongoing oversight and support to daily BOH operations across all locations

Monitor and analyze performance indicators to drive continuous improvement

Assess store-level sentiment and culture, intervening where needed to strengthen engagement and “vibe”

Support guest experience excellence through strong BOH execution

Play an active role in new store openings, from build-out to operational launch

Build and maintain strong relationships with suppliers, partners, and internal stakeholders

Ensure clear, effective communication across operations, culinary, and support teams

Coach, mentor, and develop regional BOH leaders and store-level kitchen managers

Recruit and develop future BOH leadership talent

Foster a culture of continuous improvement, accountability, and recognition

Build bench strength and future-proof markets through intentional succession planning

Act as a key bridge between Culinary and Operations teams

Develop, implement, and sustain SOPs that drive consistency, quality, cleanliness, and food safety

Conduct regular site visits and audits to reinforce standards and coach in real time

Travel approximately one week per month to support field leadership

Oversee food cost controls, inventory systems, and vendor performance across markets

Monitor BOH P&L performance and identify opportunities to improve efficiency and margins

Develop tools and coaching strategies to support teams in achieving labour and cost targets

Partner with FOH Operations leadership on budgeting, Cap Ex planning, and repair & maintenance

Work closely with FOH Operations to ensure seamless end-to-end guest experiences

Partner with Culinary and Marketing teams on menu rollouts and promotional execution

Coordinate with store leadership on equipment maintenance, upgrades, and capital needs

Introduce new systems, tools, and technologies to improve efficiency and scalability

Support the design and operational planning of new locations

Pilot new processes before scaling across the portfolio

Stay ahead of industry trends to maintain a competitive operational advantage

7+ years of progressive BOH leadership experience, ideally within multi-unit restaurant operations

Proven ability to lead, develop, and retain regional and store-level kitchen leaders

Strong background in food safety, compliance, and operational systems

Solid financial acumen with experience managing BOH P&L performance across multiple locations

Excellent leadership, communication, and relationship-building skills

Ability to balance strategic oversight with hands-on operational detail

Calm under pressure, highly organized, and effective across complex environments

Salary range: $120,000 – $140,000 (inclusive of bonus)

Travel allowance

Comprehensive benefits package

Three weeks’ vacation to start

Opportunity to play a defining role in shaping the future of a growing, values-driven restaurant group