Senior Regional Director, Inclusive Banking
Job in
Vancouver, BC, Canada
Listing for:
Vancity
Full Time
position
Listed on 2026-02-20
Job specializations:
-
Management
Operations Manager, Business Management
Job Description & How to Apply Below
Our Story &
Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As a Senior Regional Director
, you will lead the strategic growth and oversight of a retail branch region within Vancity’s Inclusive Banking network, translating divisional strategy into clear regional priorities that drive strong financial results and exceptional member experiences. You’ll directly lead a team of Branch Managers, strengthening leadership capability, operational effectiveness, and community presence across the region, while championing disciplined sales and advice practices, effective risk management, and an inclusive, member-centric culture.
We’re looking for an experienced retail banking leader who excels at coaching other leaders, uses data and insights to guide decisions, and is passionate about advancing inclusive, community-focused banking.
We are hiring for two (2)
Full-time, Permanent positions which will be based across our branches within a region, and will report directly to the VP, Inclusive Banking (Branch Channel). Candidates must be located in the Vancouver / Lower Mainland region or be willing to relocate.
How You'll Make an Impact:
Leading the development and delivery of regional growth strategies that translate divisional priorities into clear plans focused on service excellence, new-market growth, and strong financial performanceDriving regional performance and the modernization of branch service models through a member-centric approach and close collaboration with Inclusive Banking, Wealth Management, Business Banking, Marketing, IT, Risk, and other enterprise teamsEnsuring effective service strategies, resource allocation, and decision-making by leveraging branch insights and internal and external data, while advocating for both member and employee voices in projects and process improvementsCoaching and developing Branch Managers as strategic, enterprise-minded, future-oriented leaders, strengthening their ability to foster professional growth, succession, high performance, and an inclusive culture within their teamsLeading disciplined sales management and advice practices across branches, enhancing discovery conversations, opportunity identification, and effective referrals between Retail, Business Banking, and WealthRepresenting Vancity within the region by working with Branch Managers to build strong relationships with local businesses and community partners, strengthening market presence and deepening member trustOverseeing effective risk management, compliance, and regulatory oversight across branches, balancing access and innovation with Vancity’s risk tolerance
Where You’ll Lead and Influence:
Providing strategic oversight to a regional network of 12-15 branches, ensuring alignment with divisional priorities and member‑centric service excellenceLeading and developing a team of 25+ Branch Management staff, with overall leadership accountability for approximately 150–220 employees across the regionOverseeing a significant regional portfolio, including approximately $4.2B in lending and $3.5B in deposits, ensuring strong financial performance and responsible growth
What You’ll Bring to the Team:
7-10 years of progressive experience in retail banking or financial services, including leadership responsibility for branch teams or multiple locationsProven ability to drive branch or regional performance, balancing service excellence, growth, and operational effectiveness in a regulated environmentStrong understanding…
Position Requirements
10+ Years
work experience
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