Director, Facility Operations
Job in
Vancouver, BC, Canada
Listing for:
YMCA of Greater Vancouver
Full Time
position
Listed on 2026-02-28
Job specializations:
-
Management
Operations Manager, Program / Project Manager, General Management
Salary/Wage Range or Industry Benchmark: 120000 - 135000 CAD Yearly
CAD
120000.00
135000.00
YEAR
Job Description & How to Apply Below
Date Posted: February 20, 2026
Position Title: Director, Facility Operations-Southern Division
Location: Royal Avenue YMCA (620 Royal Avenue, New Westminster)
Term: Permanent, Full Time
Hours: 35 hours per week
Start Date: As soon as possible
Salary: $120,000- $135,000 annually
Reports To: Senior Vice President Asset and Development
Benefits:
Competitive vacation and paid sick timeFree YMCA Gym Membership + Y@HomeGenerous employer-matched pension planEligibility for Extended Medical and Dental BenefitsTraining and Professional Development OpportunitiesExtensive Employee assistance programReduced childcare rates and priority placement for YMCA StaffBe part of a charitable organization that positively impacts the community* Some benefits may vary based on employment terms
Nature & Scope
Reporting to the Senior Vice President, Asset and Development, the Director, Facility Operations provides strategic leadership and direction for facility operations across multiple organizational sites—including health, fitness, and aquatics centres, as well as an overnight camp and shelter locations. This role oversees facility managers, leads budget planning and review, supports contractor relationships, and ensures effective preventative maintenance programs. The Director is responsible for ensuring all assets meet regulatory requirements and that safety standards and protocols are consistently upheld.
Major Responsibilities- in this position, you will:
Lead the annual operating plan (AOP) budget process for designated areas of the facilities management team, including reviewing budget procedures, supporting Facility Managers with budget development, and approving invoices related to facility operations and maintenance.Provide ongoing leadership to Facility Managers, offering operational, contractual, budgetary, and technical guidance to ensure consistent and effective management across all sites.Facilitate and attend required meetings with Facility Managers, contractors, organization and municipal partners, ensuring clear communication, accountability, and alignment with organizational objectives.Oversee and support contractors by maintaining strong relationships, reviewing performance, and ensuring contracted services meet operational standards and expectations.Lead the Facilities Servicing Contract for municipal partners, ensuring contract compliance, performance monitoring, and high‑quality service delivery.Collaborate and contribute to capital project planning and execution as required.Provide leadership for the Custodial Outsourcing Contract, guiding vendor performance, addressing service issues, and supporting continuous improvement in custodial operations.Review, support, and monitor facility preventative maintenance programs across organizational sites, ensuring reliability, asset longevity, and effective operational planning.Ensure all facility assets align with regulatory requirements and safety protocols, maintaining compliance with applicable legislation, codes, and internal safety standards.Provide guidance and oversight to facilities teams across diverse environments—including health, fitness, and aquatics centres, an overnight camp, and shelter locations—ensuring consistent practices in maintenance, safety, and daily operations.Qualification-you bring:
Post‑secondary education in facilities management, engineering, building science, or a related field; an equivalent combination of education and professional experience will also be considered.Comprehensive understanding of electrical, mechanical, plumbing, fire protection, HVAC, and pool system design and operations, including applicable codes, standards, and regulatory requirements.Strong knowledge of building design, construction processes, and permitting requirements within multi‑site or complex facility environments.Exceptional communication, interpersonal, leadership, critical‑thinking, and problem‑solving skills, with the ability to work effectively with internal teams and external partners.Proven financial acumen, including experience with budgeting, forecasting, and financial management for multifaceted operations.Demonstrated experience leading…
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