Airport Manager

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Lead end to end airport operations, shaping safety, service and performance while making a meaningful impact for customers, teams and airport partners
• Play a key role in delivering and evolving the regional offshore airports strategy, supporting Qantas’ operations and growth across Canada
• Permanent, full-time opportunity based in Vancouver
• $110,000 – $125,000 CAD

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Airports are the heart of our operation. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land.

We see it as our responsibility to take ownership and drive outcomes, taking the organization forward.

As the Airport Manager (Vancouver), you will play a key leadership role driving airport operations and customer service delivery, ensuring safe, efficient and high performing outcomes across both above and below wing functions. You will be accountable for safety, service excellence, people leadership, revenue, regulatory compliance and key operational metrics such as on time performance, all contributing to a strong customer experience and ongoing business improvement.

Taking a strategic view of airport performance, the position focuses on identifying opportunities to strengthen local operating processes, alongside managing budgets, cost controls and the delivery of local initiatives that align with broader airport priorities. Building and maintaining strong relationships with airport authorities, government and regulatory bodies, business partners, vendors and other key stakeholders is also a core part of ensuring a seamless and collaborative operation.

As part of the Offshore Airports team, you will contribute to the delivery and development of the regional offshore airports strategy, supporting Qantas’ ongoing growth and operations in Canada.

• Senior operational and managerial experience in a large, complex or regulated environment preferably in Airport Operations.
• Extensive and thorough knowledge of Transport Canada, CBSA and CATSA regulations and a demonstrated understanding of current regulatory and industry issues
• Strong working knowledge of airport operations, safety, security and emergency procedures, with the ability to apply relevant aviation standards, manuals and regulatory requirements in a live operational environment
• Strong capability in local change management and process improvement
• Effective communication, negotiation and dispute resolution skills
• Ability to develop and implement tactical plans and strong partnerships with business partners.
• Ability to lead teams and build strategic partnerships

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally r development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

• We have flexible leave options:
  Make use of leave and flexible working…