Principal Consultant-(Hybrid

Position: Principal Consultant-(Hybrid)
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada.

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* What we offer:

*** Work-life flexibility
* Hybrid work environment
* Variable annual incentive plan
* Generous annual vacation allotment
* Top-notch flexible benefits plan including family building and gender affirmation
* Retirement Plan, matched contributions at 6%
* Access to a learning platform and educational assistance support
* Access to a virtual wellness platform
* Career development opportunities
* Wellness Flex Fund to support personal interest and activities
* Day off to volunteer in your community and other paid time off options
* Corporate discounts subject to employment agreement
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* Job Summary:

** The Principal Consultant is a senior leadership role within the Client Delivery team of our Payments group. They oversee staff, project, and portfolio management while serving as the primary escalation point for Central 1’s client-facing project portfolio. As a trusted partner, the Principal Consultant leads designated work streams, coordinating matrixed resources—including Business Analysts, Project Managers, Consultants, and Technology teams—to deliver client-facing projects and programs with excellence.
** What you’ll be doing:
**** Team Leadership & Development
*** Lead and manage day-to-day activities of team members on client initiatives.
* Facilitate coaching, development sessions, and performance evaluations
** Program & Project Management
*** Strategically plan assigned programs and projects, including resource management, scheduling, capacity planning, financial oversight, and execution
* Act as Program/Portfolio Manager to ensure client delivery and implementation needs are met
* Lead multiple Senior Consultants, Consultants, and Business Analysts, ensuring end-to-end client perspectives and high-quality, timely project delivery
** Client Engagement & Consultation
*** Support client relationships in partnership with Client Relations and key stakeholders.
* Consult with clients on delivery and implementation requirements throughout project life cycles
* Coordinate and interface with clients, maintaining updated budgets, SOWs, and project collateral
** Project Oversight & Execution
*** Responsible for project scoping, requirements analysis, scheduling, financial impacts, quality assurance, and delivery
* Ensure adequate support and direction for the team during all project phases
* Report internally and externally on project/portfolio health
** Continuous Improvement & Collaboration
*** Implement and execute ongoing improvement strategies for the department.
* Collaborate with other Principal Consultants, Program Director, and stakeholders to enhance processes and deliverables.
* Identify and remove impediments to project quality and team performance
** Other Duties
*** Perform additional responsibilities as assigned
** What you'll have:
*** University degree in computer science, engineering, business, or other related discipline with a project management/delivery focus.
* Ability to provide leadership and mentorship, and manage multiple resources on projects with conflicting deadlines in a team environment. Highly developed business acumen
* Ability to communicate effectively and strategically both orally and in writing with clients, technical teams and other co-workers, work to schedules, and adapt easily to changing priorities and business needs.
* Exceptional analytical, problem solving, planning, organizational and time management skills.
* Ability to prioritize and set clear direction and expectations, keep team members focused on  priorities, build excellent team relationships and foster a sense of urgency and dedication to delivering on commitments.
* Ability to think strategically, conceptually, and analytically and define the vision for a variety of products of…