Director of Quality

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are a journey of continuous growth – now looking for our next star – a passionate Director of Quality
. This position reports to General Manager & Vice President with a dotted line to the Vice President of Quality, and will work in Vancouver, BC.

Dometic Marine’s headquarters are in Vancouver, British Columbia in Canada. The facility develops and manufactures hydraulic, electronic, and combustion-based products. As the Director of Quality, you will be a member of Vancouver’s Senior Leadership Team and are responsible for the facility’s quality and quality systems. The Director of Quality ensures that customer requirements are fully understood, consistently met, and routinely exceeded, while driving long term improvements in product quality, process capability, and implementing and maintaining an integrated QMS (i.e., ISO 9001, 14001, 45001).

• Develop and execute the organization’s quality strategy to support long term business objectives.
• Establish clear tactical and strategic goals to strengthen quality culture, operational discipline, and customer satisfaction.
• Serve as the primary advocate for quality across the organization, influencing decision making at all levels.

• Ensure the Quality Management System is effectively implemented, maintained, and continuously improved.
• Partner with managers, supervisors, and process owners to ensure they understand and fulfill their QMS responsibilities.
• Lead internal and external audit activities, ensuring compliance with relevant standards (e.g., ISO).

• Ensure customer requirements, expectations, and specifications are accurately captured and communicated throughout the organization.
• Monitor customer satisfaction metrics and lead cross functional efforts to address gaps or emerging issues.
• Build strong relationships with customers, acting as a key point of contact for quality related matters.

• Champion quality improvement initiatives using structured methodologies (e.g., Lean, Six Sigma, root cause analysis).
• Drive reduction in defects, scrap, rework, and warranty claims through data driven decision making.
• Lead cross functional teams to identify systemic issues and implement sustainable corrective and preventive actions.

• Lead, mentor, and develop the Quality team to ensure strong technical capability and leadership bench strength.
• Foster a culture of accountability, collaboration, and proactive problem solving.
• Promote training and development programs that elevate quality awareness across the organization.

• Establish and monitor key quality metrics, reporting performance to senior leadership.
• Use data analytics to identify trends, risks, and opportunities for improvement.
• Ensure quality considerations are integrated into new product introductions, process changes, and operational planning.

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• Retirement Programs (RSP and Company Pension Plan)
• Paid Vacation
• Statutory Holidays
• Free on-site parking
• Paid maternity/paternity leave
• Tuition and Professional Designation dues assistance
• Employee discounts on our incredible products
• Company events
• Opportunities to make an impact