Director, Operations- West

About Quad Real Property Group Quad Real Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full‑service real estate operating company, Quad Real has expanded its capabilities globally for investments in equity and debt in both the public and private markets.

Quad Real invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. Quad Real seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. Quad Real:
Excellence lives here.

Reporting to the Vice President – Office, The Director, Operations – West provides strategic and operational leadership to office property management teams across Western Canada. This role ensures that all assigned properties are managed efficiently, safely, and consistently with the highest standards expected of AAA office properties, delivering exceptional experiences for building occupants and visitors. The Director is responsible for driving operational excellence across building systems, preventative maintenance, life safety, sustainability initiatives, and digital technology programs—while ensuring regulatory compliance, cost discipline, and continuous improvement.

• Operational Excellence & Asset Performance
  • Support and guide property operations teams to ensure effective day‑to‑day management of office assets.
  • Establish, maintain, and continuously improve best‑in‑class standards for:
    • Preventative maintenance and reliability of building systems and equipment.
    • Fire, life safety, and emergency preparedness programs.
    • Occupational health and safety compliance and performance.
    • Ensure properties consistently meet or exceed AAA office standards.
• Sustainability & Innovation
  • Lead and support the evaluation, recommendation, and implementation of sustainable building technologies.
  • Drive initiatives that improve operational efficiency while reducing:
    • Energy consumption.
    • Carbon emissions.
    • Environmental impact.
  • Partner with internal stakeholders to advance environmental, sustainability, and ESG objectives.
• Financial Oversight
  • Oversee and support capital and operating expense budgeting processes.
  • Ensure disciplined financial management, cost optimization, and value creation across the portfolio.
  • Collaborate with property teams to analyze variances, forecast expenditures, and align spending with business objectives.
• Compliance & Risk Management
  • Ensure compliance with all environmental, regulatory, and statutory requirements.
  • Maintain strong governance and risk management practices across all properties.
  • Support audits, inspections, and regulatory reporting as required.
• Stakeholder & Team Support
  • Act as a trusted operational partner to on‑site and regional office teams.
  • Provide leadership, mentorship, and technical guidance to build strong, high‑performing teams.
  • Ensure a consistent focus on occupant comfort, safety, and service excellence.

Minimum fifteen (15) years of relevant and property management and real estate experience. Post‑secondary education in a related discipline;
Certified Engineering Technologist or P.Eng, B.E.S. or Operating Engineer certification preferred.

• Proven knowledge of building systems including HVAC, fire protection, building automation control, preventative maintenance programs, high pressure steam distribution systems as well as project management experience.
• Experience in the capital budgeting and tendering processes.
• Proven record of accomplishment in investigating and implementing energy efficiency measures.
• Ability to read and understand blueprints, CAD drawings of building related systems (mechanical, electrical, architectural, etc.).
• Experience with environmental and OH&S regulations pertaining to commercial buildings.
• Proficiency with Microsoft Office suite and preparation of detailed and professional written communication to tenants, consultants, staff as well as database…