Senior Manager, Fulfillment Planning

Description & Requirements

Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics and functional design, creating transformational products and experiences that support people in moving, growing, connecting, and being well. As a company, we commit to creating a healthier, thriving future and an equitable, inclusive, and growth‑focused environment for our people.

The Fulfillment Planning team is a critical function that facilitates connection and partnership across our Global Fulfillment vertical and key stakeholders. The role reports to the Director, Fulfillment Planning and leads a team of analysts to develop the program and deliver on key mandates in this highly cross‑functional area. The team coordinates with stakeholders across Ecom & Retail Channel Operations, Merchandise Planning, S&OP, FP&A, DC Operations, Logistics, Fulfillment Engineering & Strategy, and others to drive targeted performance reviews, continuous improvement, and risk reduction.

• Drive leadership review forums to enhance partnership and product flow across stakeholders, optimizing cost to serve.
• Leverage operational and financial expertise to support management of Fulfilment network optimizations, identifying and quantifying impacts on financials, and surface risks & options.
• Partner across Product, Finance and Fulfilment verticals to deliver integrated planning processes, accurately capturing network shifts, ensuring alignment and clarity as plans adjust, and coordinating resolution of operational risks.
• Collaborate with key channel, MPA, PDM and technology groups to develop and deliver a roadmap of key optimization projects and supportive KPIs and data‑rich toolsets aimed at cost and/or service benefits.
• Align demand profiles and inventory position with distribution center capacity, focusing on Q4 event planning & in‑season execution.
• Lead and mentor a team of analysts, managing risk and highlighting solutions, leveraging end‑to‑end understanding of the Fulfilment network structure.

• Proven ability to manage multiple projects with varying timelines and scopes simultaneously, including planning, budgeting and execution.
• Demonstrated ability to align leadership team members to recommendations, plans and drive decision‑making.
• Deep understanding of end‑to‑end business processes, including some working knowledge of distribution, logistics, and trade compliance networks.
• Strong analytical skills with ability to lead complex network modeling and financial analysis.
• Ability to work and deliver in changing environments, under limited guidance while meeting deadlines and budgets.
• Self‑starter approach, consistently meeting objectives and fostering that within the team.
• Strong experience with MS Powerpoint, Excel, Word; experience with Power BI, SQL and JIRA is an asset.
• Undisputed integrity, personal and business ethics, building trust with stakeholders.
• Excellent spoken and written communication skills.
• Bachelor’s degree in Business, Data Analytics, Statistics or Mathematics.
• 7‑10 years minimum experience.

• Acknowledge the presence of choice in every moment and take personal responsibility.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness, creating space for others.
• Lead with courage, embracing possibility over fear.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy into work, not taking oneself too seriously.

Authorization to work in Canada is required for this role.

Salary range: $134,100 – $176,000 annually, based on location and experience.

• Competitive annual bonus program (subject to eligibility).
• Extended health and dental benefits, mental health plans.
• Paid time off.
• Retirement plan with matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top‑up.
• Development course offerings.
• People networks, mentorship programs, leadership series.

Work is performed onsite, minimum 4 days per week to support collaboration and connection.