Job Description & How to Apply Below
Take on a leadership role as Cabin Crew Manager with Air Canada in Vancouver. Inspire and coach your team to uphold the highest service and safety standards in aviation.
As a Cabin Crew Manager, you will be responsible for leading a team of frontline ambassadors, ensuring exceptional customer experiences on every flight. Your leadership will involve mentoring, handling operational logistics, and fostering a motivating culture for your team while you act as a bridge between crew and company objectives.
Key Responsibilities:
• Mentor and evaluate frontline crew performance
• Address disciplinary issues with a fair approach
• Conduct onboard observations for service quality
• Lead briefings to align team with company goals
• Manage response during operational challenges
Requirements:
• At least a high school diploma
• Demonstrated leadership in customer-focused environments
• Adaptability to work varying shifts
• Excellent conflict resolution and communication skills
• Additional language proficiency is an asset
Join Air Canada and contribute to a culture of excellence and customer-first service.
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