WHO WE ARE
Capo & The Spritz is a bold, vibrant Italian social hub in the heart of Yaletown — and we're growing fast. We're building a team of leaders who don't just manage a floor, but protect a vision. Our Vivid Vision defines what 'right' looks and feels like in every corner of this room. We need a Floor Manager who lives it.
If you're the kind of leader who pre-shifts with purpose, coaches in the moment, holds standards without killing morale, and sends guests home already planning their next visit — keep reading.
WHAT YOU'LL DO
• Own the floor — guest flow, table turns, pacing, and service quality from open to close
• Lead pre-shift briefings that actually connect the team to the guest experience
• Coach in real time — developing your team on the floor, not just in reviews
• Act as the operational guardian of the Capo Vivid Vision — keeping standards sharp and the energy right
• Handle guest escalations with grace and authority — turning friction into loyalty
• Partner with kitchen and bar leadership to keep service seamless and communication tight
• Monitor covers, throughput, and sales metrics — and act on what you see
WHAT YOU BRING
• 3+ years of full-service restaurant management experience (high-volume preferred)
• A hospitality-first mindset — you lead from the floor, not the office
• Strong knowledge of food, wine, and Italian-inspired beverage programs
• Serving It Right + FOODSAFE certification
• Proven ability to hold a team to a standard while keeping culture intact
• You don't just manage problems — you anticipate them
WHAT YOU GET
✦ Competitive salary commensurate with experience
✦ A leadership role with real influence over culture, team, and guest experience
✦ Staff meals, industry perks, and a team that gives a damn
✦ Genuine growth path as Capo scales — we're building something, and you'd be part of the foundation
✦ A workplace with a Vivid Vision that exists to guide every decision you make
Capo & The Spritz | | Every Guest is a Friend at Our Table.
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