Senior Manager of Process Optimization

Position: Senior Manager of Process Optimization at lululemon
Join lululemon's journey as a Senior Manager of Process Optimization, focusing on designing transformative HR processes while collaborating onsite to drive operational excellence and employee satisfaction.

Reporting directly to the Senior Director, you will oversee a team dedicated to refining P&C processes and enhancing stakeholder relationships.

Your role will involve leveraging data insights to consult with COEs and implementing innovative solutions that reflect lululemon’s commitment to community and inclusiveness. This leadership position aims to create scalable processes that meet compliance while improving efficiency.

Key Responsibilities:

• Lead and coach Business Analysts on process optimization

• Drive stakeholder engagement in optimization work

• Create a comprehensive playbook for process design

• Identify opportunities for automation within HR processes

• Establish KPIs for measuring process impact

Requirements:

• Bachelor’s degree in HR, Business, or related field;
Master’s preferred

• 8+ years in process improvement or HR operations

• Experience leading teams and cross-functional projects

• Familiarity with automation tools and HR systems

• Excellent communication and analytical skills

Enhance HR strategies and processes at lululemon, driving toward a thriving workplace culture.
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