Manager of Facility Solutions Wide

Position: Manager of Facility Solutions at City Wide
Step into a dynamic B2B management role as the Facility Solutions Manager at City Wide in Burnaby, where your sales acumen will help drive client retention and service excellence.

As part of City Wide Facility Solutions, the Facility Solutions Manager will oversee key client relationships and ensure high standards of service delivery. This role requires active management of all account details, contractor negotiations, and the implementation of effective service strategies. You’ll also maintain rigorous quality checks and follow-through on client commitments.

Key Responsibilities:

• Manage client relationships focused on retention and growth

• Negotiate terms and ensure contractor compliance

• Inspect client sites for quality control

• Coordinate service strategies with operational teams

• Update client information and maintain detailed records

Requirements:

• Minimum of 2 years in account management

• Proven ability to meet retention and success metrics

• Exceptional organizational and proactive problem-solving skills

• Excellent verbal and written communication

• Willingness to travel and manage on-call emergencies

Utilize your management skills and commitment to service excellence with City Wide in Burnaby.
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