Role Summary
The Fulfillment Team Lead at Radial carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads assist the Supervisor in attaining overall department goals. They lead by example and assist the Supervisor and department by effectively planning and organizing workflow, promoting teamwork, training, problem solving, decision making, and perform all functions as a fulfillment associate.
Responsibilities- Planning/organizing work; training associates; assigning and directing work; addressing issues and resolving problems in partnership with the Supervisor or Manager.
- Train associates on processes.
- Assist the Supervisor and other internal groups to meet and exceed customer requirements.
- Assist the Supervisor and other staff to ensure compliance with all company rules, policies, and guidelines.
- Ensure the safety and security of associates and inventory.
- Coordinate with other departments on processes and procedures.
- Monitor associate production standards and partner with Supervisor to ensure SOPs are followed.
- Perform all functions the same as a fulfillment associate.
- Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
- May be required to complete other duties as assigned.
- 1 year of direct experience in a manufacturing, production, or distribution environment.
- Self‑motivated with a high sense of urgency, resourceful, and adaptable.
- Proven project implementations with demonstrated process improvement.
- Must be able to lift 50 lbs and push or pull carts of up to 100 lbs.
- Fluency in English (written and verbal) is essential for effective communication.
This position is not remote. Travel is not required.
Benefits- Opportunities to develop and explore career advancement.
- Competitive benefits package including medical, dental, vision, paid life insurance, disability, and employer HSA funding.
- Family planning coverage, including fertility and adoption benefits.
- 401(k) matching after 6 months with immediate vesting.
- Generous PTO.
- Educational assistance and more.
Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other protected class under applicable law.
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