EBilling Operations Lead at DWF Group

Join DWF Group as an eBilling Operations Lead, directing national eBilling services across Canada in this leadership role. Enhance processes, support your team, and ensure client satisfaction.

In this critical role at DWF Group, you will leverage your 5+ years of eBilling experience to lead a dedicated team. Your responsibilities include overseeing end-to-end billing processes, guaranteeing compliance with client guidelines, and refining operational efficiencies. Build effective relationships both internally and externally while fostering a collaborative team environment.

Key Responsibilities:

• Direct and mentor the Billing team, overseeing eBilling operations

• Manage the preparation and distribution of client invoices

• Ensure timely e-billing submissions and resolve discrepancies

• Track and reduce invoice rejections through root cause analysis

• Maintain compliance with established billing policies

Requirements:

• 5+ years in eBilling within law or professional services

• Minimum 2 years of team leadership experience

• Proficiency in eBilling platforms and systems

• Strong organizational and problem-solving abilities

• Excellent communication skills and client-focused mindset

Drive innovation and efficiency in billing at DWF Group while leading a talented team.
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