Senior Manager, Quality Engineering

We’re Vancity, a member‑owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

As a Senior Manager, Quality Engineering, you are accountable for defining and scaling the quality engineering system across multiple work streams. You translate business strategy into a clear technical strategy, establishing the architecture, standards, and engineering practices that enable quality at scale.

This is a senior engineering leadership role, responsible not just for outcomes within a workstream, but for ensuring the entire QE system consistently produces high‑quality, scalable, and efficient results across the organization. You guide Managers and teams, shape long‑term direction, and make critical decisions that define how quality engineering is practiced across Vancity.

This is a Full‑time, Permanent role based at our Vancity Head Office and will report directly to the Director, Quality Engineering.

• Converting QE business strategy into a clear, actionable technical strategy
• Defining the quality engineering system, including:
• Automation architecture (API‑first, layered testing)
• CI/CD‑integrated quality models
• NFR engineering approaches (performance, reliability, security)
• Ensuring consistency and scalability of QE practices across teams
• Defining what good looks like for quality engineering across the organization
• Establishing and governing engineering standards, frameworks, and best practices
• Making critical decisions such as:
• Tooling strategy (buy / build / integrate)
• Evolution of UI vs API vs agentic testing approaches
• Driving adoption of AI‑driven and agentic automation techniques
• Ensuring alignment across work streams to avoid fragmentation

• Providing engineering direction to QE Managers and teams
• Influencing senior stakeholders across Engineering, Product, and Delivery
• Guiding teams through complex technical and architectural decisions
• Acting as a key advisor to the Director of Quality Engineering on QE transformation

• Ensuring the QE system is:
• Consistent in standards and practices
• Efficient in driving quality outcomes
• Identifying and addressing gaps in tools, practices, and capabilities
• Driving continuous evolution of the QE discipline

• Owning systemic risks:
• Architectural limitations
• Scalability constraints
• Long‑term maintainability of test systems
• Ensuring the QE model supports sustainable, high‑quality delivery at scale

• 15+ years of experience in software engineering, quality engineering, or related field
• Proven progression through senior technical and delivery leadership roles (QE Lead, QE Manager, Senior QE Manager)
• Demonstrated experience defining and driving technical strategy across multiple teams or work streams
• Experience leading senior engineers, providing clear direction while developing individuals’ autonomy and initiative
• Proven track record in influencing organization‑wide engineering practices and transformation initiatives

• Deep expertise in designing end‑to‑end quality engineering systems, not just individual frameworks
• Proven experience defining automation architecture at scale (API‑first and layered testing models, integration of functional and non‑functional validation, etc.)
• Strong understanding of modern testing ecosystems, including API, integration, and UI layers and performance, reliability, and security…