Job Description & How to Apply Below
Our Story & Purpose
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’vemade bold commitments to become net-zero by 2040 across all mortgages and loans, andwe’reactively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada,we’reproud to be consistently recognized as one of the country’s Top Employers. Ifyou’reready to join our team of 2,300 diverse individuals, access competitiverewardsand benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members
As a Manager,Quality Engineering, you are accountable for delivering quality outcomes for a business workstream. Youoperateat the intersection of engineering, delivery, and business, ensuring that quality engineering execution translates into predictable, reliable, and production-ready outcomes.
This role goes beyond technical leadership—you are fully accountable for whether quality has been achieved, includingreleasereadiness, risk management, and visibility to stakeholders. You lead a team of QE Leads and SDETs, balancing delivery execution,people leadership, and technical oversight to ensure quality is embedded end-to-end in the delivery lifecycle.
This isa Full-time,Permanent rolebased at our Vancity Head Office and will report directly to the Director, Quality Engineering.
How You’ll Make an Impact
Quality Outcomes & Delivery Ownership
Owningend-to-end quality outcomes for a business workstream
Accountable for:
Release readiness and go-live decisions
Quality status, risk visibility, and mitigation
Predictability of delivery outcomes
Making trade-off decisions (coverage vs speed vs risk) aligned to business priorities
Ensuring quality engineering execution results in measurable business outcomes
Assisting with definingQE technical strategy and translate itinto operational delivery plans
Defining and enforcingthe quality operating model within your workstream:
Quality gates&CI/CD integration
Ensuring quality practices are embedded into day-to-day delivery execution
Driving continuous improvement in efficiency, cycle time, and defect leakage
People & Technical Leadership
Managinga team of QE Leads and SDETs
Balancing people leadership, delivery accountability, and technical oversight
Leading through technical depth and credibility, not just coordination
Buildinga strong QE culture focused on engineering excellence and accountability
Modern Quality Engineering Practices
Driving adoption of:
API-first testing approaches
Automation-first strategies (beyond UI-heavy testing)
Shift-left and CI/CD-integrated validation
Ensuring teams effectively implement automation frameworks and quality signals
Guiding teams in applying risk-based testing and outcome-driven validation
Partnership & Stakeholder Alignment
Building strong partnerships with Product, Engineering, and Delivery leaders
Providing clear, actionable visibility into quality status and risks
Aligning quality engineering execution with business priorities and delivery timelines
What You’ll Bring to the Team
Experience & Leadership
12+ years of experience in software engineering, quality engineering, or related field
Demonstrated experience leading,managing and coaching teams of QE Leads and SDETs, with accountability for both delivery and people development
Proven experience owning delivery outcome sin complex, multi-team environments
Technical Expertise
Proven experience designing, evolving, and scaling automation frameworks across multiple teams
Deep experience inAPI-first testing and reducing reliance on UI-heavy approaches, ensuring alignment with modern delivery architecture
Experience with AI-powered testing approaches(LLMs, agentic and spec-driven automation), including evaluating where they are effective at scale
Strong experience integrating automation intoCI/CD pipelines at a delivery system level(not just individual pipelines)
Proven capability in automated validation of non-functional requirements (performance, reliability, security)…
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