Inflight Crew Supervisor at Air

Elevate customer service excellence as an Inflight Crew Supervisor with Air Canada. Lead cabin crew operations and inspire frontline ambassadors while ensuring high safety and service standards.

Air Canada is searching for an Inflight Crew Supervisor to guide and motivate its cabin crew. This leadership role emphasizes exceptional coaching and operational management skills. You will influence the passenger experience, resolve on-the-fly issues, and foster a positive work environment through effective communication and engagement.

Key Responsibilities:

• Coach and motivate frontline ambassadors to enhance performance

• Manage disciplinary meetings and inquiries related to Labour Relations

• Conduct control flights for service consistency

• Serve as a liaison between employees and management

• Collaborate with training teams to enhance onboarding processes

Requirements:

• Secondary school diploma required

• Experience in leadership, coaching, and conflict resolution

• Flexibility to support a 24/7 operational environment

• Proven organizational skills and attention to detail

• Bilingual in English and French preferred

Drive excellence in customer service and team leadership as you take the next step in your career with Air Canada.
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