Manager, Sales & Operations Planning

Description & Requirements who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular that includes creating an equitable, inclusive and growth‑focused environment for our people.

Sales & Operations Planning designs systems, structures, and processes that align sales plans with DC inventory placement and fulfillment network utilization. As a centre of excellence for inventory flow optimization, we are the bridge between the Product vision and DC execution.

• The Manager, Sales & Operations Planning uses their expertise in inventory management/planning, forecasting, and analytics to deliver world‑class solutions for complex inventory fulfillment challenges. Focusing on North America (Canada, US, Mexico), this role collaborates primarily with Regional Planning, Global Fulfillment, Order Management, and Finance teams to deliver inventory placement forecasts and strategies, proactively identify risks and opportunities, and develop processes to optimise inventory flow while constantly adapting to changes in the macro‑environment.
  
  As a key leader on the team, this role is responsible for converting strategic analysis into actionable plans and driving operational execution, working with and presenting up to the VP level.
• Develop & manage DC On Hand inventory forecast models for 1‑year operational and 5‑year long‑range time horizons.
• Deliver monthly DC On Hand inventory forecast updates that reflect changes to sales/outbound, buy/inbound, and transfer plans. Understand and communicate key drivers to cross‑functional partners.
• Develop & manage forecast models for North America ecom demand placement.
• Lead planning of inventory placement strategies on behalf of Merchandising and Planning that optimise inventory productivity across North America, support execution including Purchase Order splits and redirects.
• Partner across multiple teams to understand and optimise against fulfillment cost drivers, provide KPI metrics to FP&A partners.
• Support strategic company initiatives, including project discovery, planning, and execution.
• Develop and evolve a comprehensive suite of reporting and analytics to track KPIs, conduct data‑driven analysis to proactively identify risks and opportunities.
• Lead and develop a small team of analysts.
• Partner with international S&OP teams on best practices to drive shared process improvement.

• 10+ years retail experience in a related function (inventory management, retail or supply chain forecasting, merchandising, distribution).
• 5+ years reporting and analytics (PowerBI, Excel, SQL).
• Proven people management experience.
• University degree in business, inventory management, supply chain/logistics, or related field.
• Proven excellence in identifying and communicating business insights to cross‑functional partners and management.
• Prior project management experience is an asset.

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Authorization to work in Canada is required for this role.

lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognises exceptional individual and…