Director, Client Service and Risk Management, Indigenous Wealth

What is the opportunity?

RBC Royal Trust is looking for a proven leader, who will drive strong client service initiatives and deliver on the day‑to‑day operations of a dedicated team to achieve business goals. As Director, Client Service & Risk Management for Indigenous Wealth
, you will lead and drive the strategic initiatives for the Indigenous trust team, allowing us to continue to deliver exceptional client service.

This role can be based out of Vancouver, Calgary, Toronto, Ottawa, or Winnipeg.

• Responsible for the management and growth of the Royal Trust Indigenous Wealth team, nationally
• Lead the implementation of risk management initiatives (e.g., Dashboard management, business acceptance)
• Ensure implementation of client‑centric service models for the region
• Assist the Leader of the Indigenous Wealth team to manage the overall national team by providing direction, technical support, coaching and development of employees to provide quality client service and improve business profitability and reduce business risk
• Act as a team player, manager and leader at the regional and local level who will also be responsible for improving business growth with internal and external Centres of Influence (COIs)
• Coach and role‑model key behaviours of top performers (e.g., putting clients first, collaborating as partners, developing others, prioritising for impact)
• Develop relationships within the RBC network and community partners
• Promote the collaboration between the team, the RBC network and Wealth Management partners
• Maximise the deployment, productivity and effectiveness of all team members for greatest revenue and client loyalty in their market
• Work closely with our National Office Professional Practice Group and Risk and Regulatory team to ensure compliant business practices

• 5+ years of proven leadership excellence, preferably in Indigenous Trust
• Advanced knowledge of trust products and services
• Strong communication skills and exceptional service to clients
• Passionate about working with indigenous communities
• Ability to accelerate business results
• Exceptional operational and risk management skills
• Ability to execute business goals in a timely manner
• Strong people development skills
• Base out of Vancouver, Calgary, Ottawa, Toronto, or Winnipeg and willing to travel as needed

• TEP (Trust & Estate Practitioner)
• Law Degree

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and management opportunities
• Opportunity to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Flexible work/life balance options
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

The expected salary range for this position is $100,000 to 150,000. Compensation will be determined by factors including candidate experience, skills, registration status, performance, individual goals, market conditions, and business needs.

You have the potential to earn more through RBC’s robust discretionary bonus programme which can increase total compensation if business performance targets and your individual goals are met.

Business Growth, Business Oriented, Collaboration, Communication, Customer Service, Deed of Trust, Interpersonal Relationships, Leadership, Long‑Term Planning, Operational Delivery, People Development, People Management, Performance Management, Personal Initiative, Process Management, Product Services, Standard Operating Procedure, Team Management, Teamwork, Trust Administration, Trust Law, Trust Services, Workforce Development.

Address: VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W, VANCOUVER, Canada.

Work hours:

37.5 hours/week.

Employment type:

Full time. Platform: WEALTH MANAGEMENT. Job type:
Regular.

Pay type:

Salaried. Posted date: 2026‑07‑08. Final date to receive applications: 2026‑07‑31.

At RBC, we are guided by shared values of Client First, Integrity, Collaboration, Respect and Excellence. RBC strives to deliver a workplace where all employees feel supported to perform at their best, collaborate, innovate, and grow professionally.