Community Manager

SOCi is the marketing platform for multi-location businesses — the kind of brands you see everywhere in your community, like restaurants, retailers, healthcare providers, and service companies with hundreds (or even thousands) of locations. We help those businesses manage their local marketing at scale — from social media and reviews to listings, ads, and more — all in one place.

Now, we’re taking that support to the next level with SOCi Central, our new customer community. SOCi Central is designed to be a space where our customers can connect with each other, share ideas, swap success stories, and learn how to get the most out of SOCi. Through discussion forums, virtual events, networking groups, and recognition programs, SOCi Central will be where learning, collaboration, and inspiration come together.

We’re hiring our very first Community Manager to bring this vision to life. This person will play a part in shaping what SOCi Central becomes — contributing to setting the tone, defining the direction, and guiding how our customers engage, learn, and grow together. You’ll have real ownership and creative freedom to experiment, build programs, and create an experience that customers truly love.

Because SOCi Central lives within our Customer Education Services team, this role sits at the heart of how we help customers learn and succeed. Our team blends formal learning (through SOCi University) with informal learning (through peer conversations and shared experiences). The Community Manager will help bridge those worlds — creating opportunities for customers to grow their SOCi expertise and strengthen their local marketing strategies in a variety of ways, all under one roof.

SOCi expects to pay a base salary in the range of $57,000 - $88,000 CAD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades