Conference Assistant Job Vancouver area,BC Canada,Non-Profit & Social Impact

Position: Conference Assistant (3-month contract)

Right now, we are looking for a Conference Assistant (3-month contract) to join our team!

WHO WE ARE

The BC Non-Profit Housing Association (BCNPHA) is the leading voice for non-profit housing providers in British Columbia. We proudly represent and support over 600 non-profit housing societies that manage more than 60,000 affordable housing units across 2,000 sites in the province.

BCNPHA provides essential services, top‑tier education, and valuable networking opportunities, while also advocating for policy changes that foster more affordable housing. Our members include non‑profit housing providers, as well as individuals and organizations passionate about making housing more accessible and equitable for all.

With a commitment to leadership, advocacy, and maintaining the highest standards, BCNPHA works tirelessly to ensure affordable housing thrives in communities across BC.

Learn more about us at

YOUR NEW ROLE

Reporting to the Membership Success and Events Manager and supporting the Event Lead, this role supports the events team with conference logistics, registration coordination, and overall event preparation.

WHAT YOU WILL DO Pre-Conference

Assist with incoming inquiries, including phone and online event registration
Collect and process credit card payments and distribute invoices/receipts
Coordinate and lead volunteer logistics, including recruiting, scheduling, and training
Assist with VIP and complimentary registrations
Monitor registrations for data integrity
Assist with event preparation, including delegate bags, lists, materials, name badges, and signage
Assist with Exhibitor, Sponsor, and Art Expo logistics needs
Receive and organize completed bursary submissions
Assist with staff schedule
Assist with conference website updates
Support the preparation of the conference orientation presentation
Support MSP department with ad hoc conference requests as needed

Conference On‑Site

Supervise volunteers, including logistics, customer service, and troubleshooting
Assist with on‑site registrations and respond to delegate inquiries
Coordinate volunteer reset of session rooms with speaker materials as needed
Attend to session requests as needed
Assist with conference Art Expo logistics
Assist with exhibitors' and sponsors' needs

Post‑Conference

Prepare a report on volunteer participation.

WHAT YOU'LL NEED TO SUCCEED Education requirements

Completion of post‑secondary education is required.

Post‑secondary courses in Event planning or Business Administration would be an asset.

Experience requirements

Must have experience supporting conferences or significant community events.

Office administration experience in a professional services environment would be an asset.

Technical skill requirements

Experience using CRM tools to manage guest lists, track client interactions, or support event communications is considered an asset.

Proficiency in Microsoft Office Suite, especially Excel and Microsoft Forms, is required.

Soft skill requirements Must Have

Warm and approachable demeanor when interacting with attendees, volunteers, and vendors to foster a positive event atmosphere.

Clear and efficient communication with team members, suppliers, and attendees to ensure smooth event operations.

Ability to manage multiple event‑related tasks under time constraints while remaining calm and focused.

Strong organizational skills to assist with event checklists, schedules, and setup details.

Proactive and service‑oriented mindset, anticipating needs and contributing to a seamless attendee experience.

Nice to have

Positive and upbeat attitude that helps maintain team morale during high‑pressure or long event days.

Flexibility and composure in adapting to last‑minute changes in schedules, layouts, or client requests

WHAT WE OFFER

At BCNPHA, you’ll have the opportunity to grow and develop alongside a diverse team of passionate professionals dedicated to creating positive change in British Columbia’s non‑profit housing sector. We offer great benefits, a supportive work environment, and the chance to make meaningful contributions to the community. Join a purpose‑driven organization that is committed to advancing affordable housing solutions and exploring our…