Philanthropy Manager - Mid-level & Giving

Seva Canada, a global health organization focused on restoring sight and preventing blindness in low- and middle-income countries, is seeking a Philanthropy Manager to join our small and collaborative team.

Seva Canada has built exceptional strength at the top of its giving pyramid through deep relationships with major donors, foundations, and institutional partners. The next phase of growth is an opportunity to strengthen and expand our mid-level and monthly giving programs, building a more diversified and sustainable base of support.

This role is ideal for someone who enjoys building meaningful relationships with donors while also thinking programmatically about how to grow and strengthen a community of supporters over time. The Philanthropy Manager will be primarily focused on stewarding and growing Seva Canada’s mid-level donors ($500–$5,000 annually), while also leading the continued development of our monthly giving program.

The Philanthropy Manager reports to the Director of Philanthropy and will contribute to the growth, engagement, and long-term value of these donor groups.

Seva Canada is a dog-friendly office that offers a hybrid work environment and a supportive, close-knit team where curiosity, initiative, and a willingness to learn are valued.

• Under the direction of the Philanthropy Director, build and manage relationships with a portfolio of 50‑70 mid‑level donors through thoughtful, personalized outreach (email, phone, direct mail, and in‑person meetings).
• Develop and implement stewardship plans that deepen engagement, increase retention, and inspire donors to grow their support.
• Identify donors with the potential to transition into major giving, develop those relationships through strategic cultivation, and ensure a seamless handoff to the most appropriate relationship manager at the right moment.
• Provides support to a volunteer Philanthropy Committee comprised of members of the Board of Directors and of the Seva Canada community; meets with committee members identify potential new prospects for Seva Canada from their networks.
• Works with Donor Relations & Operations Manager to reconcile and designate mid‑level gifts, balancing existing commitments with the wishes of the donor and seeking the advice of, and in collaboration with, the Philanthropy Director and Program Director Operations where necessary.

• Under the direction of the Philanthropy Director, build and manage relationships with monthly donors through thoughtful interactions and communications, building a solid and committed base of recurring supporters.
• Collaborate with Manager, Operations and Philanthropy Director on refining and/or developing administrative workflows supporting monthly giving, which may be implemented by other members of the Seva Canada team.
• Identify opportunities to strengthen long‑term donor value, donor communications & engagement.
• Work closely with the Marketing & Communications team & fundraising agency to develop segmented campaigns and donor journeys aimed at acquisition, onboarding, retention, upgrading and reactivation strategies.

• Develop compelling, donor‑centered communications for mid‑level and monthly audiences, including updates and impact stories.
• Represent Seva Canada to donors, ensuring donors feel valued, informed, and connected to the people and communities Seva Canada serves.

• Maintain accurate donor records and track activity in the CRM.
• Pull and prepare lists, reports, and insights to support decision‑making.
• Monitor key metrics (retention, upgrades, monthly growth) and identify opportunities for improvement.

• Work collaboratively across the Philanthropy and Marketing teams on integrated campaigns and initiatives.
• Work collaboratively with operations and administration teams on workflows aimed at growing support.
• Coordinate with external agency partners on direct response strategy, campaign execution, and donor data management.
• Attend biweekly team meetings.
• Collaborate with the team to prepare and…