Manager, Mid-Level & Community Giving Hybrid, biweekly

Please note:

A cover letter and resume are mandatory for all applications.

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at‑risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth with absolute respect, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death.

Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

While we provide training for youth workers on avoiding what we call vicarious trauma (namely, the trauma you can experience or take on by hearing other’s traumatic stories), and a generous allowance for counselling, it is still difficult work that can and does take its toll on many employees. Self‑awareness and self‑care are key. Some candidates and employees decide during the recruiting and probationary periods that this work isn’t for them, and that is totally fair.

We will provide more information on vicarious trauma during recruiting and on‑boarding, to help you decide if Covenant House is the place for you.

Reporting to the Director, Philanthropy & Special Projects, you will lead the creation and implementation of CHV’s fundraising strategy to meet financial goals for the Mid‑Level & Community portfolios. As CHV is over 80% privately funded, fundraising plays a vital role in the organization’s ability to serve youth 24/7. You will coach and manage a team of five Philanthropy Officers/Senior Philanthropy Officers, lead our Tribute giving program, manage a portfolio of donors, and contribute to the leadership and culture of the larger Philanthropy team.

How you will contribute:

• Coaching & Leadership
  • Lead the Mid‑level & Community Giving team to raise $2.5M+ per year collectively. Your team will be composed of:
  • Two Philanthropy Officers, Mid‑Level Individual Giving, working with donors who give $1,000-$4,999 annually
  • One Philanthropy Officer, Mid‑Level Corporate Giving, working with organizations who give or raise $1,000-$4,999 annually
  • Two Philanthropy Officers, Community Giving, who work with service clubs, community groups, organizations, schools and students, and third‑party event organizers, and manage our online DIY fundraising platform
  • Lead weekly team meetings and bi‑weekly one‑on‑one supervisory meetings with your team, providing tailored coaching and mentorship to each team member, and encouraging collaboration, professional development, and continuous performance improvement
  • Work with team members to strategize on securing gifts from key donors and prospects, including advising on next steps, solicitations, and stewardship
  • Liaise with the Prospect Development team to support the cultivation and advancement of relationships between Philanthropy Officers and their donors
  • Perform supervisory functions including timesheet management, hiring, new employee training, time‑off requests, office phone coverage, and performance evaluations
• Lead and grow the Tribute Giving program for in‑memory and in‑honour donations, including developing strategy, designing meaningful donor journeys, and collaborating with Donor Services and fundraisers to ensure seamless program administration and stewardship
• Manage a portfolio of existing and prospective donors, by building…