Kettle Coordinator

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY :

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other.

Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets.

• In collaboration with the Manager of Integrated Mission and the Kettle Campaign Committee, gives direct oversight to the Ministry Unit's annual Christmas Kettle Campaign.
• Working with the Operations Manager and Manager of Integrated Mission , assists in the recruitment and selection of Kettle team members.
• Provides orientation and ongoing supervision of Kettle team members (employees and volunteers), including drivers, kettle hosts , and volunteer s .
• Plans and leads Kettle orientation/training session(s) with the help of other staff members .
• In collaboration with the Community Engagement /Volunteer Coordinator, works diligently to grow the volunteer base for the Kettle Campaign (both individuals and groups) and deploys volunteers effectively.
• Comfortable and proficient in communicating regularly by phone with stakeholders (volunteers, host sites, workers, and other community partners).
• Coordinates schedules for kettle hosts , respond ing to emergenc ies and absences, etc.
• Effectively trouble-shoots k ettle schedules to ensure maximum coverage so that Campaign goals are realized or exceeded.
• Ensures needed Kettle Campaign supplies are created/ordered/secured in a timely manner and stocked at locations on a daily or as- needed basis .
• Requests required insurance certificates for kettle locations to The Salvation Army's divisional headquarters and provides certificates to kettle location s' official contacts .
• Oversees relationship s with host location s, coordinates Campaign scheduling, and ensures appropriate/meaningful thanks is extended to s upporting organization s during the Campaign.
• Orders, receives, and implements the use of Tip Tap machines for the duration of the Campaign and packs and returns within specified deadline.
• Coordinates the delivery, set up and take down of kettle stands, buckets and Tip Tap machines .
• Coordinates drop-off s and pick-up s of all kettles /buckets daily during the Campaign , in accordance with established schedules.
• Record s statistical data and timesheets for income reporting and payroll functions.
• Performs other job‑related duties as required to ensure a safe and secure environment.

The incumbent's work environment is a n office setting and off site in the community during the kettle campaign .

The incumbent will work under the following disagreeable conditions:

• S tressful situations, including dealing with erratic and sometimes antagonistic behavior s
• Verbal abuse
• Work schedule affecting lifestyle
• L ocal travel required for Kettle Campaign .

The incumbent may be exposed to the risk of minor to moderate injury or illness due to:

• Physical attacks by others
• Exposure to infectious diseases
• Sharp objects
• Driving in winter weather (heavy rainfall, sometimes snowy conditions)
• M ordeate physical exertion causing fatigue ; required to lift up to 40 pounds.

The performance of the job requires frequently interacting with gues ts, attentive listening, and moderate attention when recording information.

The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and

Certifications:

• Completion of a high school diploma plus a formal certificate program or specialized courses is required .
• First Aid level 1 and Non-Violent Crisis Intervention Training are asset s .

Experience and Skilled Knowledge Requirements

Class 5 Driver's License with clear driving record are required .

The incumbent must have a minimum of two year s of related experience .

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