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Job Description & How to Apply Below
Job Category : Community
Requisition Number : SUPER
001917
Full-Time
Locations
Showing 1 location
Description
Do you have a heart for serving others and a passion for supporting women in Vancouver’s Downtown Eastside?
The Supervisor, Women’s Outreach provides leadership and oversight to the Women’s Outreach team at UGM, supporting staff in building meaningful relationships and providing compassionate, effective care to women in the community. This role focuses on fostering a healthy, collaborative team culture while ensuring outreach services are delivered with dignity, respect, and consistency.
Responsibilities include providing day-to-day leadership to the outreach team, supporting staff, volunteers, and practicum students, and overseeing community-based programs and services, including food bank support. The Supervisor will help ensure women are connected to practical resources, community supports, and other services based on their individual needs.
Working closely with the Manager, Community Services, the Supervisor will contribute to outreach initiatives, build relationships with internal and external partners, and support effective service delivery. The role also provides spiritual mentorship and models Christlike leadership, ensuring that outreach practices align with UGM’s mission, vision, and core values.
This is a Permanent, Full-Time Position (37.5 hours per week).
Schedule:
Monday - Friday, 9 am - 5 pm. The starting wage range for this position is $31.92 to $34.88 per hour.
Due to the nature of the participants, we serve, only female candidates will be considered for this position.
Who We Are
Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program, as well as the potential for educational assistance and flexible work arrangements.
In addition, our extensive benefits plan is fully employer-paid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. If you are someone who desires to learn and grow, has a passion to serve and make a difference, and connects with others with both humility and humor, then you will be a great fit at UGM.
Main
Duties & Responsibilities
Model Christ in word and deed.
30%- Partner with Community Services leadership in providing branch direction, overseeing operations, collaborative problem-solving, handling complex and difficult issues with team members or community members, and ensuring timely follow-up on action items. In collaboration with the Manager of Community Services, develop and implement a vision for Outreach, including Community walks and Program development.
20%- Hire, orient, and train outreach team members, volunteers, and practicum students. Provide ongoing supervision, mentorship, and regular performance feedback. Foster an environment of growth and development by coaching and encouraging team members to meet their full potential.
10%- Provide spiritual leadership by regularly participating in chapel services and overseeing prayer times as well as offering pastoral care, prayer and spiritual direction to team members and community members
10% - Review and report on KPIs, prepare and contribute to reports, and ensure all community member documentation is done accurately and appropriately
10% - Support general administrative duties, including managing activities at the centre and coordinating major meals and events to ensure they align with program objectives and the needs of the community.
10% - Network and collaborate with internal and external partners
5% - Plan and participate in staff meetings, training and development opportunities to foster continuous learning and growth within the team.
5% - Arrange and oversee practicum student and volunteer…
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