Concessions Lead | Seasonal Part-Time | Rogers Field at Nat Bailey Stadium

Overview

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Concessions Lead will work directly with the Concessions Manager and must be available for the full season, working an average shift of approximately 8 hours. Candidates must have a minimum of 3 years of hospitality experience and advanced knowledge of food, beverage, and alcohol service. Strong proficiency with multiple POS systems is essential.

This role requires confidence in both leading and taking direction, along with the ability to communicate instructions professionally. Comprehensive training will be provided across all stands, equipment, and products. The CDLS is expected to support all stands as needed, including tasks such as stand prep (cutting garnishes, making popcorn), bartending, serving drinks, and operating POS systems.

This is a seasonal role from March 2, 2026 and will end on September 30, 2026.

This role pays an hourly rate of $21.85 CAD-$25.00 CAD and is tip eligible. This position will remain open until May 8, 2026.

Rogers Field at Nat Bailey Stadium is the 75-year-old, proud home of the Vancouver Canadians. Oak View Group serves the stadium as its main food & beverage partner during a brief but intense season of 66 games in 11 weeks, running from April to September. The venue is family-friendly and offers a positive environment where to grow your skills while creating memorable moments for the fans.

• Ensure proper set-up of all concessions locations prior to doors.
• Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
• Training new & current employees with regarding to property procedure & best practices.
• Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
• Ensure work environment is safe and free from harassment or discrimination.
• Immediately address all safety concerns, potential hazards, accidents or incidents.
• Relays safety/health issues to management immediately.
• Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
• Responsible for supervising the service of beverages to guests including alcoholic beverages.
• Must check guest’s  verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via POS system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check.
• Accept payments and provide change as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are…