Cafe Manager - Slocan

Summary
The role of Cafe Manager is an essential part of our business in all of our locations. As the manager, you believe in our social purpose and company vision, and drive your team and store success using these principles. You embody and live the Forecast core values and strive to apply these to all duties within your role.

“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”

Main Role Duties:
Café/Bar Daily Operations:

Managing the café/bar while on shift; being an exceptional leader to your team

Scheduling staff and managing labour

Preparing and serving coffee, food and drinks, clearing tables, washing dishes – getting dirty and leading by example

Creating a welcoming, safe and inclusive environment for staff and customers

Managing stock, inventory and ordering so we can continue to make our customers happy

Administrative Operations:

Financial Management – meeting or exceeding set budgets

Community Engagement – Active involvement in community events, building positive relationships in the neighborhood.

Social Purpose – considering environmental and social impact when making decisions for the store.

Communication – professional, respectful, and prompt communication with all team members, suppliers, and stakeholders.

Training will be provided – however experience in some (or all) of these aspects will be considered a great asset.

Specific Duties

Hiring, firing and discipline

Providing all team members with fulsome basic training following Forecast Training Program

Ongoing development plans for team skill improvement and regular one-on-one meetings with team

Quarterly all-hands staff meeting

Creating profitable weekly schedules (weekly)

Approving vacation and time off requests according to business needs

Bank reconciliations and cash drops (every 2 weeks)

Approving hours and tip reports (weekly Monday)

Perform Café Health Check (weekly)

Monitoring / adjusting weekly task list and delegating to team to ensure everything on list gets done to appropriate level

Reporting maintenance issues and booking service according to schedules or needs

Weekly inventory to assist with accurate ordering (orders Monday and Thursday)

Receiving orders, checking for accuracy and entering into our Inventory system

Month end inventory (last week of month)

Managing regular communication to the team

Manage in-store events program by meeting with event leaders, planning operations and bringing event ideas to life

Maintain a record keeping procedure for all certification and licenses

Attend weekly all-hand Manager meeting – collate data and bring ideas and issues to solve

Identifying areas of improvement and bring to Leadership to discuss and resolve

Who YOU Are
With the unique challenges brought with opening in a totally new geographical region, we're looking for someone with lots of experience of working autonomously with the following experience:

Minimum 5-year previous experience in a similar role at Manager level

Specialty coffee experience – passion, knowledge and understanding of coffee, roasting processes and origin

Experience of training and development of a team

Basic knowledge of Microsoft Office suite

Understanding of POS and inventory software

Food Safe Level 1 (or higher)

Serve-it-Right Certificate

Ability to remain composed under pressure

Excellent communication and problem-solving skills

Willingness to accept and follow direction from management

Confident in delegating tasks, coaching and directing your team+

Experience running your own business or a stand-alone location within a larger organization would be very beneficial

Why Work With Us?
Because we are a young, passionate company with fantastic coffee! And, we offer a great compensation package including an incentive bonus, extended health benefits, cell phone allowance and daily tips/gratuities. We encourage a healthy work/life balance, including flexible hours, free meals on shift and discounts across all of our stores.

Also… We welcome employee input and provide a fun, safe, inclusive and supportive work environment for all. We love what we do and want our staff to feel the same way.

For more on who we are and what we love, check us out at  

Hourly Wage:  from $27.00 per hour PLUS TIPS