Manager - Restaurant

About Us

Wentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in the hospitality industry. At Wentworth, we are more than just a place to stay or dine; we are a destination where lasting memories are created, and guests feel genuinely appreciated and tworth Restaurants Inc.,

a division of the Wentworth Hospitality Group, features four standout restaurants which are:
Homer St. Cafe & Bar, Tableau Bar Bistro, Maxine’s Cafe & Bar, Folietta, and another location opening soon!

Wentworth is excited to share the news of our upcoming restaurant opening inside the Arden, our new boutique hotel. Our commitment to exceptional service shapes everything we do, as we aim to make every guest’s experience memorable. By joining our team, you’ll become part of a supportive culture that encourages creativity, teamwork, and ongoing development. If you’re passionate about hospitality, dedicated to delivering outstanding service, and enjoy being part of a welcoming workplace that strives for excellence, we want you on our team!

We look forward to you starting your career with Wentworth!

Position Summary

The Manager plays a key role in ensuring seamless daily operations that contribute to an exceptional dining experience. With a strong background in both front and back-of-house restaurant functions, this role requires a hands-on approach to guest engagement, team coordination, and operational oversight. The Manager is committed to delivering outstanding service and maintaining a high-performance environment. This position reports to the General Manager, with directions and instructions from Senior Management and the Owners at times.

Position Responsibilities

Front of House

• Coordinate daily Front of the House and Back of the House restaurant operations
• Execution of outstanding food & guest service
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cut waste
• Executes the pre-shifts
• Innovate new ways to capture sales
• Motivate & inspire leadership around sales
• Demonstrate an ‘Anything is Possible’ mindset: dream big and play big
• Emulate behaviour that drives sales by being on the floor, chatting with guests and help where necessary; no job is too small
• Other duties as assigned

People

• Ensure all team members understand and maintain operating standards.
• Motivate team members toward next-level guest service.
• Address guest concerns, seeking positive resolutions.
• Assist to train new hires and encourage continued development for existing employee
• Ensure brand service standards and proper dress code is always intact
• Promote a positive team culture with a "can do" attitude
• Promote a passionate and competitive sales-driven environment
• Demonstrate, promote, and live by our Leadership Values

Place

• Demonstrate and promote a professional atmosphere that sustains top employee and guest safety standards
• Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations
• Ensure a safe workplace in compliance with Work Safe BC

Profit

• Limit promo & Q.S.A. bills
• Find new ways to increase profit
• Find new ways to improve systems & efficiency
• Waste, spillage, portion control
• Achieve labour budgets every shift
• Bar checks- non alcohol, limes, juice, 86'd product
• Ensure sales forecasts are accurate, realistic, and achieved every shift

Experience & Qualifications

• Education:
  
  A post-secondary degree ideally in business…