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Job Description & How to Apply Below
About Us
At Small Victory, our mission is simple: to be the best part of someone’s day. We focus on thoughtful hospitality, quality ingredients, and creating small moments that leave a lasting impression. We are passionate about artisanal baking, exceptional coffee, and creating a welcoming space for our community.
The Role
We are seeking a Barista & Front of House team member who combines strong coffee craft with elevated customer service. This is a hybrid front-of-house role for someone who enjoys a fast-paced café environment, takes pride in presentation and detail, and naturally connects with guests.
What You’ll Do
- Deliver Hospitality: Provide a warm, polished, and consistent guest experience from the moment they walk in.
- Craft Coffee: Prepare high-quality coffee and beverages consistently using established brand standards.
- Engage Guests: Confidently speak to our products, answer questions, and guide guests through our menu.
- Ensure Accuracy: Process orders quickly, accurately, and efficiently at the point of sale.
- Present with Pride: Plate and package pastries and food items with care and strict attention to detail.
- Maintain Standards: Keep a clean, organized, and well-presented café environment, adhering to all food safety and sanitation guidelines.
- Support the Team: Assist with overall service flow, including bussing tables, restocking, and general cleaning.
What We’re Looking For
- Experience: 1+ years of experience in customer service or a café/hospitality environment (specialty coffee experience is a strong asset).
- Attention to Detail: A sharp eye for presentation and genuine pride in the quality of your work.
- Communication: Excellent interpersonal skills and the ability to naturally connect with guests and colleagues.
- Team Player: The ability to hustle, multitask, and thrive in a fast-paced, team-oriented environment.
- Passion: A genuine interest in hospitality, coffee culture, and continuous learning.
- Availability: Flexible schedule required, including weekends.
Why Join Us (Perks & Benefits)
- Competitive Tip Pool: Shared equally among the FOH team
- Comprehensive health and dental benefits (applicable for full-time staff).
- Work with high-quality coffee from leading roasters and expand your coffee knowledge.
- Be part of a supportive, collaborative team focused on quality and genuine hospitality.
- Discounts on our award-winning coffee, bread, and pastries!
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