Retirement Sales Consultant Shannon Oaks | Vancouver, British Columbia, Canada Full-Time The Opportunity At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities.
As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.
We’re looking for a relationship-focused, service-driven Retirement Sales Consultant to support sales and occupancy at Shannon Oaks Vancouver , one of our vibrant independent living communities.
This role is ideal for someone who enjoys building trust over time , guiding people through important life decisions, and working within a longer, consultative sales cycle .
If your strengths lie in account management, hospitality, real estate, or relationship-based sales, rather than fast-paced transactional selling, you’ll feel right at home here.
About The Role This is a permanent, full-time position (Tuesday–Saturday) based on site at Shannon Oaks Vancouver.
Occasional flexibility for evenings or weekends may be required to support tours or events.
As the Retirement Sales Consultant, you are often the first point of connection for prospective residents and their families.
You’ll walk alongside them as they explore retirement living, offering thoughtful guidance, personalized tours, and consistent follow-up.
Success in this role comes from rapport-building, organization, and persistence , not pressure tactics.
Key Responsibilities Lead personalized community tours using a consultative, relationship-centred sales approach Manage inquiries and follow-ups through CRM systems, supporting prospects through a longer decision-making cycle Build and maintain relationships with prospective residents, families, and referral partners Assist with internal and external marketing initiatives, including events, outreach, and community engagement Support assessments of prospective residents for lifestyle and financial fit Coordinate move-ins and help ensure a smooth, welcoming transition into the community Collaborate with internal teams to stay informed on upcoming resident transitions Participate in community events and activities to foster ongoing relationships Support the development and distribution of marketing materials across multiple channels Requirements Post-secondary education in marketing, sales, hospitality, or a related field 2+ years of experience in relationship-based sales , account management, hospitality, real estate, senior living, or a similar field Experience working with longer sales cycles and multiple stakeholders First Aid OFA Level 1 (or willingness to obtain) Comfort working with older adults and sensitivity to the complexity of retirement decisions Proficiency with CRM systems, email, Microsoft Office, and Canva Strong organizational and follow-up skills with excellent attention to detail Ability to work independently while collaborating effectively with a broader team Excellent interpersonal, written, and verbal communication skills Ability to work on site at Shannon Oaks Vancouver (local proximity is an asset) About You You’re warm, genuine, and naturally relationship-oriented.
You listen well, follow through, and take pride in helping people feel confident in big life decisions.
You’re comfortable managing multiple prospects at once, keeping track of details, and maintaining momentum without being pushy.
You’re motivated by purpose, value teamwork, and align with Baptist Housing’s commitment to compassion, service, and respect.
As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.
Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized.
Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents. Why Work at Baptist Housing? Meaningful Service:
Your work matters!
You can make a real impact on the lives of our residents.
Your role is both fulfilling and purposeful. Supportive & Fun Community:
We're more than colleagues.
Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves. Recognition & Appreciation:
Experience appreciation events and receive recognition awards through our team programs
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