Associate Account Manager, Complex Risk
Job in
Vancouver, BC, Canada
Listing for:
019987 Hub International Insurance Brokers
Full Time
position
Listed on 2026-02-23
Job specializations:
-
Sales
Insurance Sales
-
Insurance
Insurance Sales
Job Description & How to Apply Below
Who We Are
We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.
What We’re Looking For
We are seeking an experienced and service-oriented Commercial Insurance professional to join our team to help in managing an established core book of first-generation accounts, along with exciting new business opportunities - encompassing multi-national, cross-border and a wide variety of types of business and coverage lines. You will be working directly with the team that originated and continues to grow this book of business, meaning that you are the type of person who wants to work with people who like to work hard and strive for excellence.
Requirements
Insurance experience, preferably 5 years within a commercial capacityLevel 2 General Insurance LicenseRecognized industry certification preferred (CAIB, CIP, CRM, BCIT Risk Management)Works independently without supervisionExceptional written and verbal communication skillsSuperior client service, presentation and interpersonal skillsDemonstrated ability to explain and document sophisticated insurance coverage solutions clearly and professionallyStrong attention to detail and accuracyService-driven with a client-first mindsetIntermediate to advanced MS Office knowledge, with focus on Excel, PowerPoint, and WordStrong sense of urgency when handling accounts, highly organized, proactive, and capable of managing multiple prioritiesA people person, you work to provide superior client service while working collaboratively with your team and marketsA Day in the Life
Manage and service a portfolio of large commercial insurance accountsBuild and maintain strong, professional relationships with both clients and insurance marketsDemonstrates strong technical insurance knowledge of coverage, with an ability to provide clients with expert guidance on complex commercial insurance coverage and respond to sophisticated coverage inquiries.Delivers exceptional customer experience to internal and external customers. Liaises with Client, Account Executive/Account Manager and MarketsFollows Hub Service GuidelinesDemonstrates commitment to teamwork and collaboration by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts including support of marketing/broking effortsActs as primary Customer Service Contact in absence of Account Executive or Account ManagerResponds to customer requests directly (or indirectly from Account Executive or Account Manager), submitting information to appropriate insurance companies and binding coverage where appropriateParticipates in formal account reviews and Critical Path meetings; working diligently to provide value-added services for clients and follow up on action items required by Producer, Marketer or ServicerCollect data from the client, create an expert submission in EPIC and a rate sheet to be presented, identify coverage gaps, negotiate suitable rates and coverages with company underwriters, present Account Executives/Account Managers with best programs, and bind coverage.Prepares proposals, customer correspondence, certificates, and invoicesPrepares cover notes on accounts marketedProcesses all documentation according to Hub workflows
Certificates of Insurance Cover notes
Summaries and Proposals New Business, Renewals and Endorsements Premium Finance contractsInvoicingAttaches all documentation into EPICclient instruction and bind ordersinstructions to marketing team and related informationAssists Account Executive/Account Manager with managing and collecting Account ReceivablesReviews and manages Account Reconciliation working with Accounting TeamCoaches and mentors new team membersReviews and prioritizes all assigned tasks daily…
Position Requirements
10+ Years
work experience
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