Business Development Representative

Who We’re Looking For

At Scale Pad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.

We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners (that’s what we call our customers).

At Scale Pad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.

Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.

Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.

But our purpose goes beyond our software. We’re creating a workplace where curious, growth‑minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.

With offices in Vancouver, Toronto, Montreal, and Phoenix and a global‑first mindset, Scale Pad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™.

As a Business Development Representative at Scale Pad, you'll play a key role on the front lines of our sales team. Your mission is to engage prospective partners, schedule meetings, and promote the widespread adoption of our innovative SaaS solutions designed specifically for the MSP industry.

• Initiate meaningful conversations with prospective clients via strategic cold calls and more engaging emails.
• Discern and qualify leads arising from marketing campaigns, converting them into tangible sales opportunities.
• Understand business needs and propose tailored solutions to meet their unique needs.
• Showcase the value and innovation that our company, Scale Pad, brings to the table.
• Take full ownership of your territory, identifying and initiating contact with prospective clients. This is a hunter role focused on generating new business from scratch.
• Set up meetings or calls between prospective clients and Account Executives.
• Keep our Sales Manager informed on a consistent basis, reporting sales results on a weekly, monthly, and quarterly basis.
• Stay on the cutting edge by staying informed about the latest products, services, and innovative pricing/payment plans.

• A proven track record in sales or customer service, with experience in client‑facing roles across any industry. This role is a fantastic opportunity for individuals seeking to launch or transition into a rewarding career in tech sales.
• Passionate about learning and driven to continuously improve your skills and knowledge.
• Strong work ethic, results‑oriented, and always striving for excellence.
• Comfortable stepping out of your comfort zone and pushing boundaries to achieve success.
• Excellent planning, writing, presentation, and communication skills.
• Tech‑savvy with a basic understanding of CRM systems (Hub Spot) and sales tools; experience with sales automation is a plus.
• Industry knowledge, particularly in Managed Service Providers (MSPs), is a bonus—but not required.

Scale Pad offers our employees a blend of purpose, growth, and genuinely great perks.

• Everyone’s an owner. Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
• Structured mentorship with builders. Join opt‑in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry.
• Invest in your growth every year. Access an annual professional development budget to level up your skills, your…