Regional Account Manager; Metro East

Location: Candidate should reside in Metro Vancouver East.

Contract Type: Full-time, permanent role

Salary Range: CA $75,000 - CA $80,000 per year

Reports To: Regional Sales Manager - West

About Us:

At Nature’s Way, our purpose is simple yet powerful: it’s in our nature to help people live healthier. We are guided by values that shape everything we do, being trustworthy through honesty, transparency, and respect; being resourceful by thinking outside the box and finding creative solutions; and being responsible by caring for each other, our community, and the environment. Our purpose and values guide how we deliver high‑quality natural health products that support healthier lives for people in Canada and around the world.

Nature’s Way Canada has been recognized as one of Atlantic Canada and Nova Scotia’s Top Employers for 2025, making it a great place to work. As a certified B Corp, we balance profit with purpose by meeting high standards for social and environmental impact, transparency, and accountability. We are committed to creating positive outcomes for our people, communities, and the planet.

Join us and be part of a team that truly makes a difference.

Position Overview:

Reporting to Western Regional Sales Manager, the Regional Account Manager, British Columbia will be a key member of the Sales Team and a sales leader in the Natural Health Industry in Canada.

The Regional Account Manager, British Columbia is responsible for enhancing current relationships within their assigned customer base and developing new business opportunities, which align with Nature’s Way Canada’s overall sales and company strategy. This will be achieved by creating value, managing expectations, delivering exceptional levels of support, and demonstrating a customer‑centric attitude.

The Regional Account Manager, British Columbia will take an omni channel view of the business to drive best practices for customer and consumer experience within the Nature’s Way Canada business. They will develop and communicate strategies that connect company initiatives with customer and consumer interactions. The position will oversee a portfolio of customers including leading natural and organic retailers across Metro Vancouver and Interior.

Please note that this is largely a remote role with the business head office in Dartmouth, Nova Scotia. Travel is required within the region to properly understand/execute organization objectives and complete duties as assigned. Candidate should reside in Metro Vancouver East. The role will service customers in Metro Vancouver East (including Fraser Valley) with semi‑annual travel to the BC Interior market.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Revenue Management & Strategic Planning:

• Lead the development of business plans to grow net sales and profitability for customers, within assigned responsibility and in a sustainable fashion.
• Meet or exceed three primary key performance indicators:
  Sales Revenue, Trade Spend, Gross to Net and development of specific brand/need states.
• Develop and incorporate market/data insights into sell stories and share best practices with the greater organization.
• Grow the total net sales of the customers assigned, meeting annual revenue/profit goals by gaining acceptance and support of all key Nature’s Way Canada business initiatives.
• Development of strategic customer business plans, building mutually beneficial partnerships with key retailers and distributors that deliver significant growth for Nature’s Way Canada.
• Meet/exceed distribution, shelf placement and pricing goals.
• Manage expenses within allotted annual budget and complete calls and/or reports as required.
• Leverage knowledge to streamline Corporate Sales strategies and plan.
• Providing leadership and management is necessary to meet financial goals.

Account Management:

• Develop “top to top” relationships with assigned strategic customers.
• Establish effective working relationships with current and potential business partners.
• Leverage superior account management and service into preferred vendor status with customer and model these skills and behaviors to other Nature’s Way…