Account Manager at Lillio

Boost childcare success as an Account Manager with Lillio, a pioneering EdTech leader. Focus on relationship-building and driving platform adoption across existing clients.

Lillio, previously HiMama, is seeking a driven Account Manager with 3-5+ years of customer-facing experience. This role emphasizes consultative selling, upselling, and managing a dedicated portfolio of valuable customers within a mission-driven company. You'll play a vital role in ensuring clients maximize their use of Lillio's platform while fostering strong relationships.

Key Responsibilities:

• Own and grow high-value customer accounts

• Conduct check-ins and business reviews regularly

• Analyze account performance for adoption insights

• Host training sessions and best-practice workshops

• Lead renewal discussions and lower churn risks

Requirements:

• 3–5+ years of account management experience

• Proven track record in sales and upselling

• Strong consultative selling and relationship skills

• Self-starter comfortable with high activity

• Genuine passion for aiding small business owners

Drive impactful growth and relationship management as an Account Manager at Lillio.
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