Role Overview
As a Residential Mortgage Specialist, you support Personal Banking clients in achieving an important milestone: purchasing a property. In your market, you work closely with external partners in the real estate industry as well as internal National Bank partners to grow your client base and identify residential financing strategies tailored to their needs.
Responsibilities- Provide exceptional customer service by supporting our clients in the development of strategies during purchase transactions, mortgage pre‑authorizations and external refinancings.
- Establish and maintain a lasting relationship with real estate brokers and/or builders, in particular by informing them of the products and services offered.
- Organize and participate in business development activities and events.
- Communicate and work closely with our internal partners to increase customer retention, support for branch customers, or referral customers to the most appropriate partner to drive cross‑selling.
- Update your knowledge of all National Bank products and market developments to act as an expert.
This position offers a commission‑based compensation structure with no cap, giving highly driven professionals the opportunity to reach their full potential. You’ll also enjoy a comprehensive benefits package available to all employees.
TeamYou’ll work closely with a team of internal specialists, including branch‑based colleagues, who support you in delivering a complete and high‑quality service to your clients. This team‑oriented approach allows you to focus on building your portfolio while ensuring an exceptional client experience.
Basic Requirements- A Bachelor's degree in a related field and one year of relevant experience or a college diploma and three years' relevant experience.
- Business development experience.
- Ability to meet business development targets.
- Strong interpersonal skills and ability to manage various internal and external stakeholders.
- Knowledge of financial products – an asset.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and family assistance program
- Preferential banking services
- Involvement in community initiatives
- Telemedicine service (Virtual sleep clinic)
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!
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