Territory Manager - Line and Northern British Columbia/Gestionnaire de
About the role
As a member of the Wound Care, Ostomy Care, and Continence & Critical Care Sales Team, you will be accountable for driving positive sales growth results within targeted (acute and post‑acute) facilities throughout the designated geography. This role fosters team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information to optimize business strategies and drive overall sales within the territory.
YourKey Duties and Responsibilities
- Accountable for selling & developing positive, collaborative relationships with clinical care providers, key buying influencers, including but not limited to Physicians, NSWOCC clinicians, WOCNs, and other clinicians within the continuum of care, and targeted customers in the Acute, Alternate Site, retailer and healthcare settings.
- Develop productive and long‑term business relationships with individuals who are purchasing decision‑makers in targeted facilities within designated territory. Generate business with new customers through cold calling and lead follow‑up, and grow sales with existing accounts and customers.
- Present and detail Convatec products to decision makers and associated staff to help create demand for Convatec products, using appropriate selling tools, visual aids and product demonstrations.
- Attend national, regional, and local meetings as required. Represent Convatec in a professional manner at scheduled meetings.
- Plan and implement product in‑service programs for Convatec products. Analyze territorial sales to target key customers for in‑service programs; report results of in‑service program to the Regional Business Manager.
- Leverage existing Convatec Territory managers and distribution channels to create a positive team approach to all the targeted facilities within their designated territory.
- Establish and develop working relationships with regional distribution centers of national distribution chains and regional distributors within assigned territory. Work with distributor sales management to develop programs to promote Convatec products within serviced hospitals.
- Assist Product Development/Quality Assurance Manager and Market Research Analyst in beta testing new product concepts or product improvement ideas. Also, as requested, participate in field testing of marketing program concepts and provide input for program changes or improvements. Submit new product ideas to Product Development/Quality Assurance Manager.
- Maintain regular communications with Regional Business Manager and perform additional duties as assigned by Regional Business Manager.
- Conduct regular analysis of sales using Customer Relationship Management (CRM) tools as well as sales reporting tools within designated territory.
- Required to report product quality complaints to the Customer Relations Team within the established timelines.
- Hospitals, WOCNs, NSWOCC’s, Surgeons, Physicians, Long Term Care, Acute Care, Community Care, Wound Care Clinics, Ostomy Program, Retailers.
You are ready to make an impact on the organization. You can use your positive attitude and excellent communication skills to build positive customer relationships quickly and to network effectively at all levels. You thrive in a fast‑paced, competitive environment with a documented history of sales success with stack rankings, awards and commendations.
Qualifications / Education- Bachelor’s degree or an RN is highly preferred.
- Minimum of two (2) years of sales experience in a highly competitive, growth sales environment or Business‑to‑Business (B2B) selling experience is preferred. A consultative approach to selling is required.
- Experience selling medical products into hospitals/acute care facilities is preferred, as is experience selling ostomy, wound care or critical care products is preferred.
- Experience selling to and through distributors is preferred.
- Experience in Leadership and Strategic business planning.
- Experience in contract management and experience managing RFPs from buying group.
- Clean driving record and valid driver’s license.
- Must reside or be willing to relocate to the assigned territory area.
- Travel requirements up to 40%.
- May have to work evenings & weekends.
- Vendor Credentialing through HSCN will be required for this role. A clean background check and proof of vaccination status will be required for hire. Additional information about HSCN credentialing can be found at: .
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
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