Loan Advisor

About us:

Spring Financial is a Canadian financial technology company focused on making every day financial services simpler, faster, and more accessible. We build technology that helps Canadians build credit, save money, and access lending products without unnecessary friction. Our platforms allow customers to apply and manage their finances online, by text, or over the phone, making the experience convenient and flexible. Since launching in 2014, Spring has grown into one of Canada’s largest fintechs, with over 250,000+ product originations across credit‑building products, personal lending, and mortgage solutions.

We’re a fast‑growing, product‑driven team that values practical solutions, strong execution, and thoughtful collaboration. We give people ownership, trust them to make decisions, and focus on building systems that scale reliably.

If you’re interested in working on real‑world fintech platforms used by hundreds of thousands of Canadians, Spring offers the opportunity to make a tangible impact through well‑built technology.

NOTE:

This is a full‑time, permanent, on‑site position in downtown Vancouver.

• Use persuasive sales techniques to highlight the benefits of our financial solutions, handle objections, and pre‑close deals efficiently.
• Keep customers engaged throughout the sales cycle by creating urgency, reinforcing value, and proactively following up to secure commitments.
• Conduct outbound calls to develop new accounts (warm leads, no cold calling).
• Qualify customers, verify employment and credit status.
• Listen and identify the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
• Collect, organize, and deliver all relevant customer information and documentation to our financial partners to expedite the pre‑approval process.
• Actively listen to customers and drive satisfaction through solution‑based relationships.
• Acquire product line knowledge on all of Spring Financial’s programs and educate clients on the best use of such programs.

• Entrepreneurial attitude with an ability to work in a fast‑paced environment.
• Previous experience in a retail or customer service environment an asset.
• Prior call center experience a plus, but not required.
• Results‑oriented, creative and charismatic with the desire to share a laugh or two with your teammates.
• A diploma or degree and/or a combination of relevant experience.
• Strong verbal and written communication skills in English; proficiency in French is a plus.
• Excellent organizational skills and the ability to thrive in a fast‑paced, high‑volume environment.
• Basic computer skills are a plus.

• Full training by successful managers (all have done the job themselves) is provided at the beginning of your job and throughout your employment.
• Comprehensive health benefits. (We pay 100% of the monthly premium!)

All new hires start at Level 1, with a clear path to advancement based on performance:

• Level 1: $50,000 base salary + bonus.
• Level 2: $60,000 base salary + bonus. Base salary increases upon meeting performance metrics (typically achieved in 6–8 months, though some have reached it in as little as 3–4 months).
• Level 3: $110,000 base salary + bonus. Base salary increases upon meeting performance metrics and 1+ year of tenure.

• Level 1: $52,500 – $65,000
• Level 2: $67,500 – $90,000
• Level 3: $110,000 – $130,000 (for top performers consistently excelling month over month).

We provide a transparent path to advancement, ensuring your contributions are recognized and rewarded.

Apply now to showcase your sales skills and boost your earnings along the way!