Financial Service Representative at goeasy

Drive customer satisfaction as a Financial Service Representative age customers in meaningful interactions and help them achieve financial goals while earning competitive compensation.

Join easyfinancial, a leader in alternative consumer lending. As a Financial Service Representative, you will connect with customers, leveraging your communication skills to guide them towards suitable financial solutions. This role thrives on sales and requires a detail-oriented approach to support customer applications while fostering relationships through empathy.

Key Responsibilities:

• Welcome and engage customers in various channels

• Demonstrate compassion in understanding customer needs

• Educate customers on building credit and financial goals

• Manage collections for past due accounts proactively

• Fill out customer applications with high attention to detail

Requirements:

• Strong communication skills in a sales environment

• Experience in customer-facing roles, particularly over the phone

• Excellent negotiation and objection handling abilities

• Financially motivated and results-oriented mindset

• Legally eligible to work full-time in Canada

Use your sales expertise and interpersonal skills to make a real impact in customers' financial journeys at goeasy.
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