Sales Representative - New Installations and Modernizations Job Vancouver area,BC Canada,Sales

Your main responsibilities

The Sales Representative – New Installations (NI) and Modernizations (MOD) identifies opportunities through key customer contacts and industry information. This role locates sources for sale of company products and services, prepares documentation for prospective and current customers and ensures it is communicated appropriately.

Portfolio Growth and Retention

Understand financial goals and expectations of company, and meet and/or exceed assigned sales and customer objectives

Plan, develop and implement NI and MOD sales strategies to lead negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings

Assemble and present information for NI and MOD offerings

Identify and pursue potential customers to drive and support strategic growth objectives

Analyze customer needs and secure desirable business through application of company products and services

Support Existing Installations Sales in obtaining maintenance agreements and renewal of existing agreements through offering modernization solutions

Source, analyze, communicate and apply competitive data for competitive advantage to company, and provide recommendations for market target pricing

Process/Project Management and Administration

Develop sales proposals for NI/ MOD and prepare estimates for the sale of company products and services

Assure full utilization of systems and follow best demonstrated practices (BDP)

Prepare and maintain required customer information and files in accordance with established procedures

Work in cooperation with Contract Control on sales contract agreements

Accounts receivable management for assigned accounts, and expedite final payment on new installation/modernization projects when the elevator is completed

Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures

Work in cooperation with Fulfillment Team to ensure proper project management, e.g. complete booking papers and design details, upload project data, material ordering

Customer and Account Management

Build and maintain favorable client relationships

Ensure customer needs or enquiries are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution

Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized

Assist architects and/or developers with application of company products through layout data and specifications

What you bring

Bachelor Degree – preferably in Business Administration or Engineering

Proficient in MS Office

Communication:
Communicate clearly and articulately

Customer Service:
Demonstrate customer focus through improving performance;
Demonstrate commitment to customer service through improving customer satisfaction

Negotiation:
Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance

Persuasion:
Motivate customers to act or react in a manner to support business growth

Presentation:
Ability to present materials clearly and engage audience

Problem Solving:
Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements

Teamwork:
Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

Competitive Salary (commensurate with experience)

Competitive Bonus Incentive Program or Commission Plan

Wide range of professional and leadership development opportunities

Competitive Extended Health, Dental & Vision Plans

Generous Paid Time Off Plans

Tuition Reimbursement Program

Competitive Group RRSP with Company Match

The salary range for this position is $69,000 to $90,000 CAD.

Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.

In addition to base pay, this role…