Sales Account Manager Vietnamese Speaking

The AI-powered OS for beauty, wellness and self-care

Join Fresha as a Sales Account Manager: grow a portfolio of partners, close upsell opportunities, and shape the future of beauty tech with a global team.

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Given our exciting and progressive growth plans, we are looking for a driven, sales-minded professional to join our global business as a Sales Account Manager.

Reporting directly into the Team Lead Account Management, and working collaboratively with commercial, marketing & product teams, you will own a portfolio of existing partners and be responsible selling additional value into that portfolio — driving upsell, expansion and retention revenue for Fresha.

This is a great opportunity for someone who is target-driven, comfortable owning a number, and wants to bring a sales mentality to an existing book of business rather than start from cold outreach. You'll work autonomously in a fast-paced, changing environment.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office.

• Sell – Proactively identify upsell and expansion opportunities within your portfolio and run a full sales cycle to close them, from pitch to signature
• Hit targets – Own and deliver against KPIs on monetization, revenue growth, and retention
• Analyze & execute – Use account data and reporting to prioritize your pipeline and build a plan to convert it into revenue
• Build relationships – Meet with your accounts face-to-face and over video to build the trust needed to sell into them repeatedly
• Run a cadence – Maintain a consistent, proactive contact strategy across your portfolio to keep pipeline moving and reduce churn
• Collaborate – Work closely with other departments to ensure a seamless partner experience

This list is not exhaustive and there may be other activities you are required to deliver.

• Sales Experience (required) – 2+ years in a full-cycle sales role (prospecting or portfolio-based), with a track record of closing deals and hitting revenue targets
• Selling into SMB – 2-3 years' experience closing sales and generating incremental revenue with small-to-medium-sized businesses
• Commercial Acumen – Comfortable analyzing account or portfolio data to spot revenue opportunities and build a plan to close them
• Account Management (nice to have) – Experience managing an existing portfolio or book of business, ideally in SaaS, is a plus but not required
• Team Player – Happy to "roll sleeves up" and assist the team whenever required
• Adaptable – Comfortable working in a fast-paced and changing environment

• Multi-selling - Experience with selling multiple products at a time.
• CRM - Experience with a CRM, we use Hubspot.

The salary offered for this role is $100K to $105K OTE.