Business Development Representative, Amazon Key

As a Business Development Representative for Amazon Key, you will be responsible for driving the adoption and growth of Amazon Key among multi-family apartments and gated communities. Amazon Key allows customers to grant secure, keyless access to their homes for package deliveries, home services, and anywhere Key for Business technology is installed. In this role, you'll work closely with our Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale) teams.

You will be responsible for expanding our footprint within existing verticals and identifying further opportunities for expansion in new and exciting use-cases.

Key job responsibilities
Key job responsibilities
- Proactively manage and grow a portfolio of multi-family owner/operators, property managers, and other large organizations
- Collaborate closely with customers to understand their delivery and access control needs, and position Amazon Key as the premier solution
- Architect solutions tailored to each customer's requirements, including integration with their existing systems and processes
- Drive the end-to-end sales cycle, from initial discovery through negotiation and installation
- Serve as the main point of contact and strategic advisor for your customers, providing exceptional client service and support
- Identify and capitalize on cross-selling and upselling opportunities to expand Amazon Key's footprint
- Partner with internal teams to drive an exceptional customer experience

About the team
About the team
Amazon Key is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click Access to Amazon Logistics delivery drivers to customers' doorsteps -- improving the bottom line of our Last Mile operations and increasing Amazon's accountability and security for property owners/managers.

BASIC QUALIFICATIONS

- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience

- Experience with sales CRM tools such as Salesforce or similar software
- Experience in setting up and managing a sales pipeline

PREFERRED QUALIFICATIONS

- Experience interpreting data and making business recommendations
- Experience in online advertising or high-tech products/services

- Experience with analytical tools and ability to dive deep into metrics and reporting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.