Sales Manager - BMW Store

Position:
Sales Manager
Status:
Full‑Time
Dealership:
The BMW Store
Department:
Sales

• Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives including but not limited to:
  Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy
• Internal and external training & development opportunities for skill‑development and growth
• Be part of a collaborative, friendly and progressive work‑culture with an emphasis on transparency, innovation, relationship and empowerment
• Comprehensive extended health and dental plan, tailored around associate wellness
• Recognition and Engagement Events

• Work with all department managers to assure that clear communications between the Sales department and other departments are maintained.
• Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times.
• Establish and meet monthly sales objectives.
• Ensure that proper follow‑up procedures are being used and maintained.
• Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times.
• Provide guidance to all sales team members in establishing and reaching short and long‑term sales goals.
• Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance.
• Work closely with sales staff in negotiating a sale and close if necessary.
• Maintain a high level of product knowledge; participate in any and all product training available.
• Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment.
• Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow‑up.
• Attend department meetings as required.
• Must follow company safety policies and practices, and immediately report any and all accidents to a manager/supervisor.
• This position will be expected to perform other duties as assigned by management.
• Open Road reserves the right to modify this job description as business needs require.

• Good interpersonal, organizational, and communicational skills.
• The ability to work effectively with all levels of the organization.
• A current OMVIC license.
• Strong leadership skills.
• Ability to maintain records and prepare reports using a computerized system.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Reynolds & Reynolds experience is preferred.
• A valid British Columbia license with a good driving record.

We are an equal opportunity employer that embraces diversity.