Job Description & How to Apply Below
Join the Biesse Team as a Field Service Technician!
Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? If troubleshooting, installing, and maintaining cutting-edge equipment sounds like your kind of challenge, this is the role for you!
Why Join Us?
- Be part of a supportive team that values your expertise and growth.
- Earn travel rewards! Able to earn hotel & airline points towards your personal account during business travel.
- Focus on the job – flight, hotel & rental car reserved for you by an in-office team member, and tools/equipment are provided by the company.
What You'll Do
- Perform mechanical installation , repair, and maintenance of advanced machinery at customer sites.
- Provide hands-on training to customer representatives on machinery operations and maintenance.
- Analyze, troubleshoot, and diagnose mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
- Conduct on-site service interventions , collaborating with customers to resolve problems efficiently and effectively.
- Maintain detailed service reports to ensure accurate documentation of all service activities.
- Build and maintain strong customer relationships to deliver an exceptional service experience.
- Adhere to all company policies and safety guidelines while ensuring company equipment is secure and well-maintained.
What We're Looking For
- Location Flexibility :
Must live within 45-minutes of a major airport. - Physical Ability :
Comfortable lifting, pushing, or pulling up to 50 lbs. - Travel Availability :
Willingness to travel extensively (90–100%), Monday through Friday. - 3 - 5 years of technical service experience, preferably with CNC industry machinery or similar equipment.
- A technical diploma or equivalent hands-on work experience.
- Strong troubleshooting skills with knowledge of mechanical, electrical/electronic, and pneumatic systems.
- Proficiency in using mechanical and electrical measuring instruments to diagnose and resolve issues.
- A proactive problem-solving attitude with a commitment to customer satisfaction.
Ready to take the next step in your career? Apply today and become an integral part of our team!
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