Appliance Service Technician at Miele

Join Miele as an Appliance Service Technician and deliver top-tier consumer support. Leverage your technical skills and problem-solving abilities in a rewarding service environment.

This role requires at least two years of service or appliance repair experience. You'll work closely with colleagues and the logistics team while managing appliance-related inquiries and challenges. Your ability to communicate effectively and provide technical feedback is vital in fostering a seamless customer experience and ensuring brand integrity.

Key Responsibilities:

• Resolve appliance challenges with on-site solutions

• Liaise with dispatch and team members on service issues

• Maintain van organization and communication systems

• Support third-party relationships with technical expertise

• Facilitate technical training coordination when necessary

Requirements:

• Minimum of two years in service or appliance repair

• Strong customer service and communication skills

• Ability to make decisions benefiting the consumer

• Experience using technical systems for service delivery

• Assist when RSM is not available for support

Showcase your expertise in appliance service at Miele while enhancing customer satisfaction.
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