Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.
Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented Leaf Filter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.
The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Health, dental, and vision insurance | Retirement savings plan | Paid time off including paid parental leave | Individualized career development programs | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as Vet Connect, DEI Committee, Women’s Committee.
Position Summary: The Field Installation Trainer is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.
Essential Duties and Responsibilities:
Train, coach and develop installation subcontractors both in the office and in the field
Improve subcontractor retention rates through impactful training and engagement
Ensure jobs are installed daily to improve location attainment and effectiveness
Responsible for driving proficiency and efficiency amongst installation subcontractors
Installation training subject matter expert; able to teach all aspects of installing Leaf Filter products on all types of homes with all Leaf Filter products
Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses
Works with the Installation Managers on individual performance, abilities, and capacities of the installers
Partner with leadership on identifying systemic training gaps and propose solutions to address gap
Must hold a valid driver's license.
Must be comfortable ascending and descending ladders of varying heights to perform services.
Performs other duties as assigned by supervisor.
Experience and
Minimum Qualifications:
High School Diploma or equivalent.
3+ years of successful experience in home construction, remodeling, and/or installation
Track record of successfully training, coaching, onboarding subcontractors
Strong customer service focus and ability to interact with customers
Must have a reliable truck, van or SUV that can carry ladders
Multi-height and adjustable ladders (28+ feet in height)
Functioning tools to include drills, speed square, saw or grinder, etc.
Ability to frequently be on ladders up to 3 story of homes
Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
Excellent verbal and written communication skills are required for communicating with internal and external parties in a…
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