Installation Technician - Dental Equipment

Value Proposition
As a leading partner in healthcare, Medline Canada's sole purpose is

As a leading partner in healthcare, Medline Canada's sole purpose is  to make healthcare run better  – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation Is Only One Part Of The Employee Value Proposition That Medline Canada Offers Our Employees. As Part Of Our Mission, We Offer One Of The Most Competitive And Engaging Employee Experience Programs In Canada, Which Includes

Collaborative work environment with highly engaged employees

RRSP with a company match

Annual Employee Appreciation Week

Paid vacation and personal days

Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being

Career growth and training programs

Open communication with Senior Leaders

Employee referral program

Recognition programs

Social activities

And much more...

Job Description Summary
The Installation Technician is responsible installing and configuring new and existing dental equipment and cabinetry into dental offices.

Job Description
DUTIES & RESPONSIBILITIES
Installs Dental Equipment By

Loading equipment into our trucks for delivery

Unloading equipment from our trucks and removal of empty boxes from the job site

Moving all equipment into the dental office in a safe manner

Installing equipment as specified by the manufacturer and the site team leader and client

Formulating recommendations, propose improvements and solutions to problems arising during installation

Ensure The Quality Of The Customer Experience By

Following through on commitments to customers and internal colleagues

Listening to customers concerns and issues. If required, address the customer’ complaint by following the proper chain of command

Providing on-time completion of installations

Ensuring no damage is caused in the dental office or to the equipment during installation

Ensuring the equipment is installed correctly as per manufacturer specifications

Ensuring a safe work environment by understanding and following safety procedures and reporting injuries or unsafe acts to our health and safety manager

QUALIFICATION & SKILL REQUIREMENT

Expertise in electrical, hydraulic, pneumatic or mechanic will be considered as an asset.

1 year experience in customer service

Comfortable to use hand and portable power tools

Skills

Strong communication skills

Continuous learning mind-set

Excel in customer support

Attention to detail

Ability to lift or move items up to 50 lbs.

Position Specific Requirements
Work is mainly performed at customer sites. Must hold a valid Canadian driver’s license and a good driving record. Flexibility to accept periodic overnight travel and evening/weekend work. This position requires lifting and carrying heavy equipment.

The targeted hiring range for this position is $60k-$70k. Actual compensation within this range will be determined based on factors such as the candidate’s experience, qualifications, skills, geographic location, and knowledge relevant to the role.

The Anticipated Salary Range For This Position
$54,200.00 - $81,200.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada
Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located…