Field Service Technician

Position: Xerox Field Service Technician Role
Become a Field Service Technician with Xerox, where outstanding customer service meets advanced electromechanical expertise. Join a team dedicated to resolving technical issues and enhancing customer satisfaction.

As a pivotal part of Xerox's Technical Services division, you'll leverage your senior electro-mechanical experience to maintain and repair large-scale production equipment. This active position requires strong troubleshooting skills and outstanding time management to meet client demands. Providing exceptional service is fundamental to your role, ensuring customer satisfaction and company success.

Key Responsibilities:

• Manage customer service issues per SLA agreements

• Perform maintenance and troubleshooting on equipment

• Conduct software installations and diagnostics

• Act as primary contact for customer satisfaction

• Guide team members in repair best practices

Requirements:

• Senior level electro-mechanical experience required

• Valid driver's license and insurance coverage

• Ability to lift 50 pounds and perform physical tasks

• Strong reliability and punctuality emphasis

• Relevant certifications are a plus

Utilize your technical and service skills to excel as part of Xerox's dedicated team.