Fire Alarm Support Technician

We are hiring a Fire Alarm Technician to provide on-site technical support to a commercial retail property in Vancouver. Working from the Operations Room, you will monitor the fire alarm system using a Simplex Incident Commander. You will support the Operations and Security teams while coordinating with the on-site construction crew to manage any alarms or alerts.

Key Responsibilities

Monitor thefire alarm system for alarms, trouble and supervisory points arriving from occupied areas, construction activity, and planned system testing.

Acknowledge alerts and determine whether the warning is for adevices that serve occupied or construction areas.

Collaborate with various trades (e.g. electrical, sprinkler) and the fire alarm install team to make those determinations.

Communicate occupied-area alertsand track construction-area alerts.

Support fire alarm operation such as bypass activation and deactivation, alarm acknowledgement and reset, and device disable and re-enable requests.

Assist the fire alarm install team during testing when needed, for example with graphic verification, bypass changes and device status look-ups.

Maintain a log of outstanding alerts

Keep a register of disabled devices and confirm they stay disabled after any fire alarm program download or system change.

Receive advance notice of fire alarm testing and collaborate with Security on which alarms are not to be acknowledged or reset.

Qualifications

Valid CFAA (Canadian Fire Alarm Association) or ASTTBC certification.

2+ years of experience in fire and life safety systems.

Familiarity with Simplex True Site Incident Commanders is an asset.

Ability to read and interpret building construction drawings is an asset

Working knowledge of applicable fire alarm codes and standards.

Strong communication skills, with the confidence to coordinate with security staff, contractors and trades.

Ability to keep accurate logs and records

We welcome applicants from all backgrounds, experiences, and perspectives.

We believe diverse teams build stronger companies.

Accommodation is available upon request throughout all stages of the recruitment process.

To be considered, applicants must be legally entitled to work in Canada, including holding any required permits.