Water Damage Technician Lead

Position Summary
Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience. Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all! Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!

(This posting reflects an existing vacancy)

Compensation

Salary Range: $28-$33/hour

Overtime opportunities (where applicable)

On-call premium and overtime paid for rotating coverage

Extended health coverage (medical, dental, vision, etc.)

Employee assistance program (EAP)

Group RRSP, with company matching DPSP

Life and disability insurance

Opportunities for advancement and internal mobility

What You’ll Do

Team guidance and mentorship:  Leading by example, coaching team members, and ensuring efficient workflow

Hands-on proficiency :
Working directly on the tools while maintaining high standards of safety and quality

Structural Drying Assessments

Perform demolition of affected structures and materials

Set up and monitor drying equipment

Clean and restore areas impacted by water-related disasters

Complete restoration tasks

Support emergency mitigation efforts as needed

What You Bring

Leadership abilities and experience leading a team (1-year previous industry experience as a Lead Water Damage Technician)

Previous industry experience

IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification

Knowledge of structural drying procedures and ability to perform multi-unit assessments in accordance with IICRC guidelines

Technical expertise:
Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)

Tech-savvy:
Comfortable using apps and software for documentation and reporting

Problem-solving under pressure :
Quickly assessing challenges and implementing practical solutions

Willingness to follow all company safety requirements including wearing full PPE as required:
Full face masks require clean shave (if applicable)

Optimistic outlook and adaptability : A genuine desire to help, including cross-training to support all departments

Organized and punctual:
Strong time management and tool readiness

Physically fit (heavy lifting, crouching, bending, standing, reaching, maneuvering in small spaces)

Ability to communicate effectively in English, both written and verbal

Why You’ll Love Working Here

A workplace that values respect, integrity, generosity, excellence and being customer driven

Opportunities to grow your career and learn from the best in the industry

A culture that celebrates teamwork, inclusion, and customer-driven service

Of

Note:

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At OnSide, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.

* Your application is always reviewed by real people. Wedon’tuse artificial intelligence to screen, assess, or select applicants for this role